Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
It seems my iPhone photos which are stored in the cloud are in HEIC format when i want to use from my iMac. I am trying to do an online photo album but their software does not recognise HEIC. I need to convert the photos back to JPEG keeping the original photo data such as 'Date Taken' so i can sort by .. HOW please
Thanks Russ, I have stopped it happening in the future and have already exported choosing JPEG, however, there in lays the problem, doing so removes the original date taken etc which i need to sort or search my photos. Any ideas?
Thanks Russ, I have stopped it happening in the future and have already exported choosing JPEG, however, there in lays the problem, doing so removes the original date taken etc which i need to sort or search my photos. Any ideas?
Within Photos you can simply export the photos you need and choose JPEG as the file format. Within your phone you click the Share button and they will be exported as JPEGs also.
If you don't want to use HEIC format, go to settings on your phone, select Photos and change format to 'Most Compatible'.
You're welcome, glad you solved the issue!
How are you passing the Heic files to the online service? if your photos are in aPhotos library and you are accessing the library using the Media. Browser, you could simply add some adjustments to the Photo in Photos. This will create a Jpeg as as a preview for the Media browser, and the Metadata will still be the same,
Missed the bit about exporting from my phone, will try that now? Cheers.
YES it worked... Happy... Happy... Happy... Thanks Russ, much appreciated :-)
Convert HEIC photo format to JPEG and retain original photo info including Date Taken
