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Complete contact list did not transfer

Purchased new Iphone 12 pro...the complete Contact List did not transfer, have missing contacts

iPhone 12 Pro

Posted on May 20, 2021 10:51 AM

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Posted on May 20, 2021 10:54 AM

Contacts are associated with email accounts, and frequently contacts are spread across multiple accounts. So first, did you set up all of the email accounts that your previous phone had installed? And did you enable Contacts in the setup of those accounts?


Next, in Contacts, does it say Groups in the upper left? Tap on it, and make sure all groups are checked.


If all of your contacts were synced to iCloud, here is another way to recover→Restore contacts, calendars, bookmarks, and more using iCloud.com - Apple Support

2 replies
Question marked as Best reply

May 20, 2021 10:54 AM in response to yculd

Contacts are associated with email accounts, and frequently contacts are spread across multiple accounts. So first, did you set up all of the email accounts that your previous phone had installed? And did you enable Contacts in the setup of those accounts?


Next, in Contacts, does it say Groups in the upper left? Tap on it, and make sure all groups are checked.


If all of your contacts were synced to iCloud, here is another way to recover→Restore contacts, calendars, bookmarks, and more using iCloud.com - Apple Support

Complete contact list did not transfer

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