overheating, electrical discharges, disconnection from the internet, physical damage to the user

The product that was sent and delivered by apple (January 2019) after finding the apparent addiction, ('' 2 '' and '' DEL '' keys stuck and multiple defects) we immediately contacted the apple that opened a protocol, filled in data and suggested for the first time to change the device, said that he would return to us and nothing, we got in touch by 0800-047-4885. Extension 1172633.

That never came back to us

Another clear manifestation even after 120 days of use was that the ‘‘ macbook disconnects from the internet whenever the upper usb c port on the left side is used ’’

(complaints made through nº 55 81 9 8662 0232)

Already tired, We continued working on the machine while we waited for an answer, already with a new protocol. . . and after difficulties, we realized that it would be easier to enter the product just for the replacement of the keys and the analysis, which would be much faster than just sitting and waiting for the change. . .

The same product arrived at the assistance 4 months later and was refused anyway for not deactivating FIND MY MAC.

by connection, and in the case of the case, the warranty extension was provided by the support itself, due to all the problems and that I did not worry about (we even talked about electrical discharges after the device got hot, so we realized that each problem was a new protocol

In summary, In addition to not preserving our legitimate expectation regarding the quality and durability of the machine that is in the service for the 4th time due to safety And According to the legal principle of safety, In addition to not being restricted, safety also cannot be limited x 9p 'The product is considered defective when it does not offer the security that is legitimately expected of it. something that as you can see, it was expressly expressed previously in all of our previous statements