You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I recently upgraded my phone, but apple wallet won't let you transfer cards from old to new and because I had the card on my old phone, the physical card is no longer active (and thus won't allow transfer). How do I get the card into apple wallet in my new phone?
iPhone X, iOS 14
Yes, Apple needs to figure this out and help immediately. I just upgraded my phone and set it up today and it didn’t transfer my existing Clipper Card from my previous iPhone’s Apple Wallet. It wasn’t even an option for some reason. I had a nice balance on it and need to get that back on my new phone. Apple please help us ASAP.
Thank you! This worked. I tried adding my old card (now inactive as it was in my old iPhone) and it wouldn't load saying card was "inactive." Once I removed the card from my old phone, it automatically showed up in my new phone. DONE! Thanks so much for this post.
I filed an IT request with clipper and they haven’t gotten back in over a week (despite a claim of a two business day turn around). Time to wait on hold for 30 min again. Will probably just pay the $5 and give up on using wallet for my clipper card at all for all the pain it’s caused. The few times I did use it it was tricky to get it to register anyhow, especially with masks and Face ID.
I just did this as well, and no, I didn’t need to scan the physical card. Once I deleted the Clipper Card on my old iPhone, it showed up when trying to add a Clipper Card on my new iPhone.
Apple isn’t here.
This is a user to user support forum.
If you want help from Apple, you need to contact Apple Support.
Hi! was the card automatically transferred to your new phone, or did you have to do something to add it?
@emilyhumphreys I just went to Wallet and tried adding new card.
ok thank you, did you have to scan your old card?
alright, thank you
I should have thanked "Mobilehunter" who provided the most useful answer...
Very helpful, worked for me too!
Did it ask you to scan the physical card? I don't have the physical card since I opened a new clipper card on my apple wallet from my old phone. Now I don't even have the physical card to scan
If the old phone is traded, how did you remove the card from the online portal ? The old device is no longer part of my AppleID
I can confirm that just deleting the card from your old phone will work. To add, I did not have to wait to add it to the new phone. It worked immediately.
Clipper said they’d charge $5 to deactivate my old card and send me a new one.
Thanks so much. I overlooked this option. I do not have access to my iPhone as I already erased it and passed it along to a family member. So I thought I was SOL.
How do I re-transfer a Clipper card to a new phone?
