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gwenn241 Author

Level 1

4 points

I want a refund for a purchase that I did not make.

I want a refund for a purchase that I did not make. When on phone with your rep, she insisted that I made the purchase. If you refer to my orders page, you will see there is no item for this amount ($7.17).

Since I did not make the purchase, I do not know which device. The only Apple product I have is an IPhone.

A $7.17 charge made by Apple to my Discover Card on 4/8. Phone call yesterday with Apple, no satisfactory answer for me. They insisted I made purchase. I DID NOT.

Please refund my money. The credit can be put on my account.

[Re-Titled by Moderator]

Posted on May 21, 2021 3:19 PM

Top-ranking reply

kb1951

Level 10

125,111 points

Posted on May 21, 2021 3:27 PM

This is a user to user forum and Apple is not here. To request a refund, start here: https://support.apple.com/en-us/HT204084

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I want a refund for a purchase that I did not make.

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