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Can't Sync nor Restore

I have my 8 plus iphone 14.5.1, and my mac book pro BigSur 11.2.2.


When connect my iphone to my mac finder detecting my iphone but can't sync, restore nor backup.


Even when i click on restore nothing happened.


Now i can't backup my iphone and i don't need to back up to icloud because of the size.


I deleted com.apple.finder.plist and relaunch my finder without any progress, i restarted both but again same issue.


Any help

Posted on May 22, 2021 2:28 AM

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Posted on May 22, 2021 2:50 AM

Connect iPhone to Mac


Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...


If you are experiencing an issue not listed here, contact support

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Question marked as Top-ranking reply

Can't Sync nor Restore

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