I cancelled my subscription for Philo through Apple I’m trying to get on their Philo paid billing but it says I’m still active via Apple Pay for Philo even tho I cancelled it

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I cancelled my subscription for Philo through Apple I’m trying to get on their Philo paid billing but it says I’m still active via Apple Pay for Philo even tho I cancelled it

I cancelled my philo subscription through Apple I’m trying to re active my Philo account solely through Philo and have them take out the money but it’s still recognizing that its active through Apple even tho I cancelled it

iPhone XR, iOS 14

Posted on May 23, 2021 1:37 PM

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Answer 1

May 23, 2021 1:50 PM in response to ladonna003

The following from How to cancel a subscription from Apple - Apple Support may explain the problem:

If you cancel a paid subscription, you can keep using the subscription until the next billing date.

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I cancelled my subscription for Philo through Apple I’m trying to get on their Philo paid billing but it says I’m still active via Apple Pay for Philo even tho I cancelled it

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