Cant open big pdf files in iphone 11 natively

Hi Ajaz35,

We'd like to help you find the best solution for your PDF. We would recommend testing to see if this happens when you open up PDFs or this one in another application. If this is an isolated issue with this application called Telegram, you'll want to seek the guidance here: How to contact an app developer. Another direction in isolating this issue is to look at the available compatibility for this app. If this supports iOS 14, we would recommend making sure you are up to date, and the steps here will help: Update your iPhone, iPad, or iPod touch. We hope this guidance helps.

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Hi Ajaz35,

Please try to isolate this issue further by testing with another PDF file. This will let us know if it's your device having issues, or if it's the specific content.

Cheers.

Hi Ajaz35,

Android devices run a different operating system which could differ in results based on what is either embedded or included in the PDF. The purpose of testing another PDF file on the iOS device, is to determine where the isolation is, and if it is just the one PDF, you will want to look more at the comptability factor. If this happens with all PDF files on the same iOS device, you'll want to reach out to Apple Support. You can use the link below, if needed.

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