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Apple TV 4K HDR

My new Apple TV is in the wrong Resolution and the screen is black and I can not get it to swap back. Any help?

Apple TV 4K, tvOS 14

Posted on May 26, 2021 7:21 PM

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Question marked as Best reply

Posted on May 26, 2021 7:49 PM

Use the key combo below to switch resolutions until you find a valid one.


If your Apple TV doesn't turn on - Apple Support

If you see the Apple logo and then a black screen
If you see the Apple logo and then a black screen, hold Menu and Volume Down for five seconds, then release. Your Apple TV will switch to a new resolution every 20 seconds. Select OK to choose a resolution or Cancel to quit.
1 reply
Question marked as Best reply

May 26, 2021 7:49 PM in response to Sprice08

Use the key combo below to switch resolutions until you find a valid one.


If your Apple TV doesn't turn on - Apple Support

If you see the Apple logo and then a black screen
If you see the Apple logo and then a black screen, hold Menu and Volume Down for five seconds, then release. Your Apple TV will switch to a new resolution every 20 seconds. Select OK to choose a resolution or Cancel to quit.

Apple TV 4K HDR

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