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Level 1

16 points

Severe overheating after iOS 14.6 update on iPhone7

After updating on 15May 2021 my iPhone is severely overheating and having battery drain issues worse than I've ever seen after any update. Some high level troubleshooting showed the podcast app used 50% of daily charge even though other apps were in heavy use, even gameing apps. The phone overheats to the point of being painful to hold if podcasts are playing and I've sat and watched the battery lose charge as fast as 1% per minute while podcasts are playing, in addition the native podcast app itself has severe lag and unresponsiveness issues. Is there any bugfix coming out ot other workaround anyone has found until then? I haven't been able to listen to the news for more than 30 minutes at a time before the phonegets too hot to hold and I have to power down and let it sit cooling for 10 - 20 minutes. I'm concerned about battery and phone damage as it stands now

iPhone 7, iOS 14

Posted on May 28, 2021 1:27 PM

Best reply

LD150

Level 10

90,031 points

Posted on May 28, 2021 3:25 PM

I have the identical iphone 7 without those problems

You may have a hardware problem

First try a forced restart

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

If that does not help the next procedure would be to backup then restore your device to factory, and setup the device without restoring a backup, to see if the issue is replicated.

Then restore the backup.

If you need to send the phone in for repair then backing up and restoring to factory would be needed anyway.

Here is a guide for those steps

Backup and restore (I recommend the computer method if you have one)

(1)How to back up your iPhone, iPad, and iPod touch – Apple Support

Remove SIM PIN if you have set one

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

Set up as new from the Hello Screen without restoring backup. Test if the problem still exists

If the problem goes away in the newly set up phone then suspect settings or apps, and in particular VPNs and so-called security apps which should never go near an iphone.

If the problem remains then arrange a repair including details of these tests.

https://support.apple.com/en-gb/iphone/repair/service

(3) When your phone comes back Restore your iPhone, iPad, or iPod touch from a backup

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Severe overheating after iOS 14.6 update on iPhone7

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