Apple Event: May 7th at 7 am PT
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
My desktop PC suddenly decided that it wouldn't connect to my iPhone 7+ hotspot anymore, in fact when I insert the cable into a USD port it charges the phone but it isn't recognised as a device. I have tried inputting %ProgramFiles%\Common Files\Apple\Mobile Device Support\Drivers, but this comes up as not found. Any one got any ideas?
Windows, Windows 10
Here is the official blurb
--> Official Blurb
Here is the official blurb
--> Official Blurb
Liverbird_690 Said:
"Apple Device Support Drivers missing: My desktop PC suddenly decided that it wouldn't connect to my iPhone 7+ hotspot anymore, in fact when I insert the cable into a USD port it charges the phone but it isn't recognised as a device.[...]"
-------
Security Software on a PC:
Any Security Software on your PC? If so, then it may not be letting it get attached as a trusted device. So, allow the connection to go through.
Try Verifying if it is Seen:
View the Device Manager, and see if it is a Hidden Device.
Learn More here:
Thanks for this, but I have tried all of it. My iPhone isn't even showing in the portable devices when attached, when all USBs are disconnected and only iPhone connected I don't even get portable devices showing.
“ ….I can connect to my laptop and iPad using the same cable - I have also tried to outher cables - one being brand new….”
I was more concerned about general USB connectivity to the Desktop, as deggie has just also highlighted.
Try updating iTunes
iTunes has been updated and it doesn't recognise my i-Phone in devices. I know that th ephone is fine as it connects to my windows laptop and my iPad.
I just don't understand it.
Of the 4 USB wires, Power wires are ok but to check the other two (data) wires can you connect any other USB devices to the Desktop? Like external disk?
I can connect to my laptop and iPad using the same cable - I have also tried to outher cables - one being brand new.
Try the Microsoft support site and you may need to reset the master USB driver.
Hi, Thank you. It does show as a hidden device, however it states that it isn't connected, even when it is via USB cable that is verified as working.
Apple Device Support Drivers missing
