You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
My desktop PC suddenly decided that it wouldn't connect to my iPhone 7+ hotspot anymore, in fact when I insert the cable into a USD port it charges the phone but it isn't recognised as a device. I have tried inputting %ProgramFiles%\Common Files\Apple\Mobile Device Support\Drivers, but this comes up as not found. Any one got any ideas?
Windows, Windows 10
Here is the official blurb
--> Official Blurb
Here is the official blurb
--> Official Blurb
Liverbird_690 Said:
"Apple Device Support Drivers missing: My desktop PC suddenly decided that it wouldn't connect to my iPhone 7+ hotspot anymore, in fact when I insert the cable into a USD port it charges the phone but it isn't recognised as a device.[...]"
-------
Security Software on a PC:
Any Security Software on your PC? If so, then it may not be letting it get attached as a trusted device. So, allow the connection to go through.
Try Verifying if it is Seen:
View the Device Manager, and see if it is a Hidden Device.
Learn More here:
Thanks for this, but I have tried all of it. My iPhone isn't even showing in the portable devices when attached, when all USBs are disconnected and only iPhone connected I don't even get portable devices showing.
“ ….I can connect to my laptop and iPad using the same cable - I have also tried to outher cables - one being brand new….”
I was more concerned about general USB connectivity to the Desktop, as deggie has just also highlighted.
Try updating iTunes
iTunes has been updated and it doesn't recognise my i-Phone in devices. I know that th ephone is fine as it connects to my windows laptop and my iPad.
I just don't understand it.
Of the 4 USB wires, Power wires are ok but to check the other two (data) wires can you connect any other USB devices to the Desktop? Like external disk?
I can connect to my laptop and iPad using the same cable - I have also tried to outher cables - one being brand new.
Try the Microsoft support site and you may need to reset the master USB driver.
Hi, Thank you. It does show as a hidden device, however it states that it isn't connected, even when it is via USB cable that is verified as working.
Apple Device Support Drivers missing
