ReSound Hearing aids not pairing with Iphone 12 Pro, there is a fix from ReSound
iOS 13 Connectivity
ReSound Series: App Tips and Tricks
If you updated your Apple® device to iOS 13, you may experience issues with connectivity to your hearing aids. The best way to resolve this is to re-pair your hearing aids to your Apple device and reinstall your ReSound app.
1. On your device, tap Settings > Accessibility > Hearing Devices > Your name/model of hearing aids > Forget this device. Confirm when prompted by tapping Forget again.
2. Open your hearing aid battery doors. If you have rechargeable hearing aids, place them in
the charger.
3. Turn Bluetooth off on your mobile device, by tapping Settings > Bluetooth and switch the
green toggle to grey.
4. Reboot your device by turning it off and on again.
5. Once rebooted, turn Bluetooth back on by tapping Settings > Bluetooth and switch the grey
toggle back to green.
6. Then, tap on Settings > Accessibility > Hearing Devices and then turn your hearing aids
back on by closing the battery doors or remove them from your hearing aid charger.
7. Once your device has found your hearing aids, tap on your name/model of hearing aids.
When prompted, tap Accept to all pairing requests.
8. Next, uninstall and reinstall your ReSound app on your phone.
a. Delete the app by touching and holding the app icon. Tap Rearrange apps. b. Tap the ‘X’ next to your ReSound app and confirm you want to delete it.
c. Go to the app store and type ‘Smart 3D’ in the search field.
d. Tap Get and complete the download.
9. Once reinstalled, open the app and begin the connection flow by tapping Get Started.
[Edited by Moderator]