my messages send green to only one person and the other person has a iphone

how do i fix it to where when i send a message to another iphone user where it will go blue , it’s sending as a text message instead of a imessage

iPhone 12 Pro Max, iOS 14

Posted on May 31, 2021 8:24 PM

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Question marked as Top-ranking reply

Posted on Jun 1, 2021 2:36 PM

Hi alexisns05,


We'd like to help share some guidance for this one contact not showing up as iMessage. If they send messages to you and they are also green, you will want to check and see if both devices have iMessage activated. If they do not, this can result in these messages appearing through SMS and not iMessage. If the device does have this activated, you can test this further with removing the contact and re-adding it. Also, if this does not help, you can also send them a text by entering their Apple ID email address.


Let us know if this helps with isolating the issue or provides a solution.


Thank you for using Apple Support Communities.

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Question marked as Top-ranking reply

Jun 1, 2021 2:36 PM in response to alexisns05

Hi alexisns05,


We'd like to help share some guidance for this one contact not showing up as iMessage. If they send messages to you and they are also green, you will want to check and see if both devices have iMessage activated. If they do not, this can result in these messages appearing through SMS and not iMessage. If the device does have this activated, you can test this further with removing the contact and re-adding it. Also, if this does not help, you can also send them a text by entering their Apple ID email address.


Let us know if this helps with isolating the issue or provides a solution.


Thank you for using Apple Support Communities.

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my messages send green to only one person and the other person has a iphone

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