Airpods Max clicking sound during movement (right side only)

Hmmm,

This is very unusual, and this should not be happening with your AirPods Max.

Unfortunately, I do not know a fix, as you have tried to reset them, and had no luck.

What I would do is bring them into an Apple Store, and tell them your problem.

You can also call Apple Support, or make an appointment at the Genius Bar.

Refer to the link below:

https://www.apple.com/retail/geniusbar/

Ohhh,

I understand what you are saying now. That is a pretty tough situation you are in. From what you are telling me about your issue it does sound like a hardware issue, as I had this same problem with my AirPods Pro. I do not think there is an at home fix to them, so the only bet is that if you are ever somewhere that does have an Apple Store, then I would take them in. Other than that, unless you want to drive super far, you would unfortunately have to live with it. I am extremely sorry that I was not able to help resolve your issue, and I hope you the best!

Hello,

The serial number for AirPods Max can be found underneath the Left ear cushion, which can be removed since it is held to the headphones via magnets.

Unfortunately, I am also stumped, and do not know any other solution. I am sorry, and I truly hope that you do find a fix soon!

I had the same issue. Took them into the Apple Store and they were sending them off for repair. Before they did I received a call saying they had found water in them. They’ve never been near rain or actual water. However, I did wear them when I was out for a hike so any damage has come from ordinary sweat.

Thankfully I have AppleCare+ which means if there is a repair cost it will be relatively small. However, if I have to pay for the repair I’m going to be pretty annoyed given what I’ve already spent on the AirPod Max plus AppleCare+. Especially, as I was wearing them in fairly ordinary circumstances.

It’s a little nuts that Apple is shipping a headphone product that carries the chance of getting damaged if you wear them during exercise.

Hello,

Unfortunately water damage is not covered by AppleCare+

So you are most likely going to have to pay full price for it!

Though there may be certain situations where it is covered, I have read somewhere that people were able to get a deducted price with AppleCare+ from water damage. Hopefully that will be your case! Good luck!

They have quoted £25 so, if I have to pay, it will still be worth getting them repaired.

I never had this issue with Sony M3s so it’s disappointing that I will have to curtail when I wear my AirPod Max. Seems flawed that I’m adapting to them as opposed to my AirPod Max enhancing my lifestyle. And it’s exercise! Apple is meant to be all about promoting exercise.

I completely understand!

I am also actually kind of disappointed with my AirPods Max. I got them like a week ago, and I am also hearing clicking noises in them as this post is talking about. Extremely disappointing as they were really expensive. I hope you are able to resolve your issue, and have no problems in the future!

And the fact that they kind of went backwards with the AirPods Max. Being that the AirPods Pro are a bit water and dust resistant, don’t you think they will make the Max’s too, since they are little more than double the price of the Pros. That is what gets me really upset. :/

Hey!

I’m glad you were able to fix your issue!! About the ear-cups, you can purchase replacements at the Apple Store in person, or online. But if you do not mind the stain, you don’t need to worry about purchasing a new set! Again, I’m happy you have it fixed!

Take care!