Apple Watch haptic not working with Messages

Hi Sheryl,

Thanks for reaching out. We understand haptic notifications are not working correctly for Messages on your Apple Watch. To clarify, are you receiving the notification normally but just without haptic feedback? What troubleshooting steps have you tried so far? Here's a few things to try, if you haven't already:

1. Restart both devices: How to restart your Apple Watch / Restart your iPhone
2. Ensure your Apple Watch is updated to the latest software version: Update your Apple Watch
3. Check your notification settings: Notifications on your Apple Watch
4. If Do Not Disturb is enabled, disable it by swiping up on the watch face, and tapping the Do Not Disturb button (moon icon).

If you've tried these steps and the behavior continues, the next step would be to Unpair and erase your Apple Watch, then Set up your Apple Watch again. Your Apple Watch data is automatically backed up to your iPhone, so no need to take any additional steps for backing up. Find more information on how your data is backed up from your Apple Watch here: Back up your Apple Watch.

We hope that helps!

Cheers!