12Pro Max incorrect album art. Year 2021

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12Pro Max incorrect album art. Year 2021

Does Apple ever plan to fix this issue for those who DO NOT want to stream music? Incorrect album covers have been an issue now for YEARS since iPhone X!!

Album art covers on iTunes on my 2016 MB Pro is correct & working properly but since iPhone X it's been an issue but it's even worse now with IP12PMX! Eve if i manually delete the song off my phone & then reconnect manually to my MBPro the cover art is WRONG again & again.

I don't use iCloud or Apple Music services, I don't use Spotify or any other "Streaming" platform for my music. I buy/download music.

Posted on Jun 2, 2021 2:46 PM

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Answer 1

Jun 2, 2021 4:50 PM in response to ibroker

In iTunes or Finder depending on your version of macOS go to Summary tab for the iPhone, then select Music, and uncheck “Sync Music onto iPhone”. Click the sync button to apply the changes. This will remove all music from the iPhone, but will not affect anything on the Mac.

Once done, reboot the iPhone. Repeat the process to sync the Music back onto the iPhone.

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Answer 2

Jun 2, 2021 3:05 PM in response to ibroker

Its ongoing issue yes.

The only way I've found to fix it, is to remove all the music from the iPhone, reboot the iPhone to clear all cache and data from the music App, and then sync the library again entirely.

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Answer 3

ibroker Author

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Jun 2, 2021 3:22 PM in response to Phil0124

Thanks for the reply. So it's in your opinion its definitely a "cache" issue isn't it? It does make sense, like a left over cache folder is hiding somewhere on the phone maybe?

What's the safest way to remove ALL the music off the phone WITHOUT deleting them off my MacBook Pro? I know this sounds like a basic newbie question but before on iTunes you couldn't delete a song from your phone. If you did but still had it on your computer it would just re-appear. You had to clear it off your computer for it to never appear back on your phone. But I deleted a song off my phone a few days ago & it was gone from the phone AND my computer??? This is frustrating because I can't trust either device so I hate to go & completely delete something when I'm not certain it's not completely deleted off both my phone AND Mac.

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Answer 4

ibroker Author

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Jun 2, 2021 5:10 PM in response to Phil0124

Thanks. Yes I've tried this step before & that's another problem. I've unchecked everything as you suggested yet when I Sync nothing except for the playlists are removed. I check my phone & all songs, albums downloads artists all are still on the phone. Just the playlists are removed??

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Answer 5

Jun 12, 2021 2:54 PM in response to ibroker

This is the most frustrating issue I've ever had. It's INSANE that this seemingly simple issue can't be fixed after YEARS of people complaining about it. I've tried every workaround I've seen on here, including the one in this thread... The only thing that ever happens is I can sometime get the artwork to change to a different random artwork. Apple DOES NOT CARE about people who have there own music on their devices. The funny thing is that now I'm even getting albums that I bought on the iTunes store that won't show the correct art. ALL art is correct in iTunes, but is random on the phone.

THE ONLY fix that will keep you halfway sane is to remove the artwork from an album entirely in iTunes, drag the album over so it will have NO ART, then add it back in iTunes. So the best solution is NO artwork on the phone. Thanks Apple.

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Answer 6

ibroker Author

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Jun 12, 2021 3:04 PM in response to brooksayola

What Apple is basically telling us is that they don't care about music purchasers & that the current "generation" only streams music so the platform they will ONLY concentrate on & cater too are things like Apple Music & Spotify etc. which is complete BS. I'm spending money too even if it's not a fixed amount every month it's still MONEY.

iTunes has just been a complete mess for at least 7-8yrs now with no hope of getting back to how it used to work. It used to be almost flawless but with the addition of iCloud & now Apple Music it's just a complete mess. I refuse to iCloud my already purchased music just to stream it & use up data which costs money. I already bought the music I'm not paying to listen to something I already bought.

Thanks for the suggestion I'll probably have to go that route for now.

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Answer 7

Jun 12, 2021 3:26 PM in response to ibroker

The stupid part is that, I'm pretty sure we're not dealing with witchcraft here... It would probably take a junior coder an hour to fix it. We're literally dragging and dropping files from a Mac to an iPhone that have an image file attached to them. Cache or no cache, this can't be that complicated.

In my case there is also a strange "pattern?" When I'm going through the motions trying multiple ways to get it to work (I've spent easily 5 hours on this) the cover art that it displays seems to always start in the upper alphabet, say Aphex Twin, then the more times I try to delete music, then drag again, it will eventually go the B bands, then C... (today everything is Crystal Method) Not every band on the phone though, that's random, but in alphabetical order, skipping some. So weird.

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Answer 8

Jun 2, 2021 5:45 PM in response to ibroker

That should remove everything that was synced.

Any purchases or Apple Music tracks may not be removed. Also make sure you have Sync Library turned off on the iPhone in Settings-> Music

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Answer 9

ibroker Author

Level 1

74 points

Jun 12, 2021 4:01 PM in response to brooksayola

This is a super easy fix they just refuse to pay attention to it. They had this same problem years & years ago & they solved it each time with a simple upgrade.

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12Pro Max incorrect album art. Year 2021

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