Carplay not giving navigation voice directions.

Okay here is my situation.


My update to 14.6 on XR has created a problem with voice navigation.


Apple Maps and Waze no longer give audio for directions.


Google maps will give directions as long as Apple Music or Podcast are not playing. So radio and SiriusXM can be used and voice directions come over the speakers.


this only happens in my 2019 Jaguar F-pace. When I use navigation in my wife’s car there are no problems. My wife’s iPhone 12 Pro has the same error in my car. However it was the 14.6 upgrade that killed CarPlay Navigation voice with both phones in this car.

iPhone XR

Posted on Jun 4, 2021 4:44 PM

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Posted on Jul 20, 2021 8:50 AM

Never mind, I finally got it to work! I went into the settings on Google maps, went to volume, and it said I could adjust it while it was speaking. Put in an address, turned up the volume, and everything works now! Apple Maps has sound again and I can hear my text alerts.

34 replies

Jun 9, 2021 4:34 AM in response to 1ssmith

Gave it a try and still have the same issue.


the only mapping App that seems to have voice is google maps. That only works if I do not use any other CarPlay apps with sound. So I must listen to broadcast radio or to Sirius. If I switch to Apple Music or Podcast no voice directions.


my thought is somehow their is a breakdown now between the jag Android head unit and the 14.6 upgrade.


I’ll ask my dealer at the next service to see if there is a new software release available for the infotainment system.

Sep 23, 2021 7:55 AM in response to netispguy

Because if they did not offer CarPlay they would lose sales. When I ordered the F-Pace it was actually a factor in other brands getting the boot at the time.


now that I have it and the CarPlay no longer works, but still works flawlessly on the wife’s Audi I truly regret not sticking with a Q5.


JLR should be a premium brand, I expect these shenanigans out of some entry level company. However we are way passed the point they should have this issue corrected.

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Carplay not giving navigation voice directions.

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