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this problem has previously been posted with no answers.
can someone please help?
I have a tcl 65 Android 2018 tv.
have all the streaming services, Netflix, Stan, disney , prime video, and all are ok.
today signed up with the Apple TV+ app and trying to watch a couple of apple series, and I get the pixelation/ buffering problem.
i would love to keep the apple app, but this is a real turn off.
any help appreciated?
Hey there, dadndave!
Thanks for visiting the Apple Support Communities to get help with the Apple TV app on your Android TV. We're happy to help ensure you have the best streaming experience!
For issues with the quality of streaming shows and movies, we suggest following the information below from the Apple Support article If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support:
"If the video quality is bad or it stops playing
to try downloading the movie or TV show instead.** You can't download movies or TV shows to Apple TV, smart TVs, or streaming devices. You can only download HDR content on certain iPhone, iPad, and iPod touch models, and you can't download 4K video content to any device."
Don't hesitate to respond back if the issue continues.
Happy watching!
Hey there, dadndave!
Thanks for visiting the Apple Support Communities to get help with the Apple TV app on your Android TV. We're happy to help ensure you have the best streaming experience!
For issues with the quality of streaming shows and movies, we suggest following the information below from the Apple Support article If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support:
"If the video quality is bad or it stops playing
to try downloading the movie or TV show instead.** You can't download movies or TV shows to Apple TV, smart TVs, or streaming devices. You can only download HDR content on certain iPhone, iPad, and iPod touch models, and you can't download 4K video content to any device."
Don't hesitate to respond back if the issue continues.
Happy watching!
Pixelation/Rendering Problems on Apple TV+ app
