You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I inherited an iPad mini that needs to be factory restored (iOS reinstalled). Literally every knowledgebase article says to use iTunes. That'd be great, except iTunes doesn't exist anymore - it's all Apple Music. How do I reset an iPad if iTunes doesn't exist anymore?
Apple - you need to update your knowledgebase articles!
iPad mini 4 Wi-Fi
Do not confuse iTunes Store (app for iOS devices) with iTunes (program for PCs or Macs), which is still alive.
Depending on your computer operating system, download it here:--> Download and use iTunes for Windows - Apple Support
or, for a Mac running macOS Catalina or later, use the built-in "Finder".
This is the way to restore your device to factory settings:--> Restore your iPhone, iPad, or iPod to factory settings – Apple Support
Regards
Giulio
Do not confuse iTunes Store (app for iOS devices) with iTunes (program for PCs or Macs), which is still alive.
Depending on your computer operating system, download it here:--> Download and use iTunes for Windows - Apple Support
or, for a Mac running macOS Catalina or later, use the built-in "Finder".
This is the way to restore your device to factory settings:--> Restore your iPhone, iPad, or iPod to factory settings – Apple Support
Regards
Giulio
These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:
Restore your iPhone, iPad or iPod touch from a backup – Apple Support
Restore your iPhone, iPad or iPod to factory settings – Apple Support
Restore all content to iPad from a backup - Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.
iTunes is very much alive-and-kicking for Microsoft PC. For Mac, iTunes is still used by older models; recent versions of macOS instead use Finder.
How to restore iPad without iTunes?
