Why when I play music with dolby atmos its not working it stops at 15 seconds of the song?

bonchakala,

Mine works when miles from home wi-fi and with cellular 'off'. You may still be having an issue. Don't know where to go from here but I suggest a visit to an Apple store (if one is near)? Also, if you're near a College/University many of them also have dedicated Apple repair shops nearby. Hope this helps.

Same problem here. Lossless songs just stop after 15 seconds.

Skipping that song works, but after a while the next song also stops at 15 seconds ...

NO...this does not work! Esp if you use Shazam to download. Check other sites (such as MacRumors); MANY people are having this problem with no solution provided by Apple.

This was supposedly fixed with iOS 14.7

I am having the same problem when listening on any wireless headphones or. my AirPods Pro. I called apple support and they did not have a clue how to fix the issue. I have to turn it off to listen to music which defeats the purpose of using the app. It also does the same when I set the audio quality to lossless. I hope they get this fixed soon!

I tried that but still the same issue? I think I will take them into the Apple Store to have them check them out. I have had problems with the AirPods Pro before? What is weird is I have other headphones that I connect with and the songs play about 15 seconds and turns off? Thanks for trying to help!!

I have tried everything. On the way to work it was happening. At work with wifi it does not. This is so frustrating. I saw solutions like log out of iCloud and back or log in and out of Apple Music. Both are a pain and it keeps coming back. Apple should be ashamed of not quickly addressing this issue with a permanent fix. They advertise this feature and it does not work properly is quite the black eye!!! Very frustrating! Give your customer a gift that doe not work properly is pretty bad!!

I am also having the same constant issues with some of my songs downloaded in Dolby Atmos or even Lossless Audio just randomly stopping at 15 seconds.

I have also noticed that my music sounds noticeably a lot quieter through my AirPods Pro when streaming in Dolby Atmos but louder when streaming in Lossless audio or regular AAC format.

Spatial audio as well only seems to work through my AirPods when I’m watching music videos, but not when streaming albums or singles that are available in Spatial audio with Dolby Atmos.

I have tried deleting and re-downloading my songs and it doesn’t seem to work 😕

Please tell all EXACTLY which song you downloaded. Also: did you download to your 'regular' library or somewhere else? And: can you (now) use songs downloaded by Shazam? And: does your solution work outside of your or other wi-fi? Does it work on the highway or in a park?

Thanks in advance for any help with this issue.

Tried to listen on my MacBP from their (Apple) Spatial selection (email advert sent to me from them)...don't usually listen from the laptop but noticed on several of the songs:

1. Nothing would play for at least 15-20 secs.
2. VERY LOUD Click/Pop from one of my laptop speakers when the song started!!!! Volume was set to low at the time.

Because of 2. above will not continue this 'test'. But: downloaded , via Shazam, one of the songs and will see what happens when I'm outdoors and away from any wi-fi. Don't know why Apple just won't put a a simple notice detailing EXACTLY which settings for iPhone/Airpods and AirPods Pro should be for its users.

I have the same issue. Dolby atmos music stops at exactly 15 seconds then I get a pop up stating “operation stopped this content is no longer available “.

I am also having this issue. Turned Dolby Atmos to always on, and it did not help.

I have exactly the same problem, when I start to play a Dobly Atmos song it stops after 15 seconds. Why is that ?

I am going to the Apple Store and let them figure it out!

Additions:

It happens to me after around 60-70 minutes outside with no Wifi coverage.