You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't mount external drive

Hi all,


New to Mac, just got a MacBookPro Big Sur.


After trying to install NTFS for Mac (tried both Paragon and iboysoft) the external drive (NTFS) is unable to mount, with the error "com.apple.diskmanagement.disenter error 49223". Previously I was able to read from the drive but not write to it. Same issue for 2 different external drives which both work on a PC.



Any advice would be greatly appreciated.


gagnidze_g

MacBook Pro 13″, macOS 11.3

Posted on Jun 9, 2021 8:43 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 9, 2021 11:57 AM

Problem solved by executing the following command:


sudo rm -rf /Library/Filesystems/iboysoft_NTFS.fs


gagnidze_g

Similar questions

3 replies

Jun 9, 2021 9:12 AM in response to gagnidze_g

gagnidze_g wrote:

Hi all,

New to Mac, just got a MacBookPro Big Sur.

After trying to install NTFS for Mac (tried both Paragon and iboysoft) the external drive (NTFS) is unable to mount, with the error "com.apple.diskmanagement.disenter error 49223". Previously I was able to read from the drive but not write to it. Same issue for 2 different external drives which both work on a PC.



Hmmm.


Did you try Technical Support - Paragon Software Group


Can't mount external drive

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.