Ipad Shows This Device is Managed by school

My daughters' Ipad 7th Gen was recently unmanaged by her school (graduating). Even though the MDM profile is no longer there, the message still shows it's currently managed by the school. How can this be erased and still restore the backup of her data that's been on the iPad while it was managed?

iPad

Posted on Jun 9, 2021 10:52 AM

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1 reply

celliott147

Level 6

12,926 points

Jun 9, 2021 11:20 AM in response to pjose411

Unfortunately, management is stored in the backups. She'll need to wipe it and set it up as a new device. The school's IT department should have done a full wipe before releasing the device or provided instructions for doing so.

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Ipad Shows This Device is Managed by *school*

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