You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Not only my iPhone but also my iPad can't play the music with the Lossless label in the Alarm. If I set the music without the Lossless label, the alarm can go off.
-
Models:
iPhone X running iOS 14.6
iPad Pro (9.7-inch) running iOS14.6
iPhone X
Hi there,
i have found a temporary fix for those still wanting to get up to your favourite tune :)
mine works now. As I have said, it’s temporary because I hope Apple makes Alarm play high res. If not, I usually skip the alarm song anyway :))) Once a day is enough for Shawn Mendez and Camilla :))))
Cheers!
Hi there,
i have found a temporary fix for those still wanting to get up to your favourite tune :)
mine works now. As I have said, it’s temporary because I hope Apple makes Alarm play high res. If not, I usually skip the alarm song anyway :))) Once a day is enough for Shawn Mendez and Camilla :))))
Cheers!
still the same problem
I found some solution. In the german thread are the same problems.
Hello fashionlin,
We see that you're having some trouble with your alarms using lossless music.
For something like this you'll want to reach out to Apple Support directly. They'll be able to look in to this with you and see what's going on.
You can reach out to them here: Get Support
Take care!
Hi Bryan_K1,
Thanks for your instruction. I have contacted Apple Support, but I still can't resolve the issue by following the instructions suggested by the customer service specialist, those instructions including redownloading the offline lossless music, rebooting my iPhone, and resetting all settings. They said that they hadn't received any technical reports about this issue, so they would report this issue to Apple and asked me to keep track of the future releases of the iOS, Clock app, and Apple Music app to see whether there will be a corresponding update.
Hi Kliquety,
Thanks for the temporary solution, which also works on my device. I reckon that you make good use of Apple's disclaimer in the Audio Quality setting page, which says, "Content downloaded previously will continue to play in the originally downloaded resolution." That statement made me remove the original downloaded music and replace it with a lossless one in the first place and caused the problem that the Clock Alarm can't play music with lossless resolution.
-
I also hope that Apple will soon make the Clock Alarm able to play songs with lossless resolution. After all, waking up with favorite songs with lossless resolution increases happiness and willingness to get up.
-
Btw, I am also a fan of Shawn Mendez. "Lost In Japan" is superb. I hope that he will one day come to my homeland and get Lost In Taiwan :-)
You are not the only one. There is a Bug. I hope Apple will fix this. Same happen to me.
Yes, there is such a problem, I put an alarm clock with a melody from Apple Music in lossless for the test, the alarm went off, but the melody does not play.
iPhone 11Pro
ios 14.6
I also noticed a problem: if start the camera while listening to music in lossless, then there will be problems with playback. This is only with camera app
I nearly missed my finals this week! And I couldn’t figure out why my alarm hadn’t woken me up (i had one set for every minute lol), turns out, none of my alarms played sound, they were going off but silently. Mercifully my cat woke me up but seriously I am not impressed. I played around with my alarms and figured out only the songs downloaded in lossless don’t work, so Apple, take note, this is not the issue of one person
iOS 14.7 doesn't entirely fix the issue. This update makes the alarm ring with the Radar sound by default rather than the lossless quality music I pick from Apple Music. However, at least the alarm can make sounds to wake me up this time.
-
Models:
iPhone X running iOS 14.7
I am also having issues. I have tried the suggeste3d solution and changning downloaded songs to high res but still it is not working, no song i splayed only a default alarm. Tried both on iphoen 12 pro max and iphone x and 11....
I’m having the same issue. I followed all of the steps above and am still getting the normal alarm ring tone. I tried using both lossless and regular high quality downloaded songs and nothing changed the outcome. I really hope Apple has an update out soon.
OMG this is so annoying! I was wondering why my alarm defaulted to Radar even though the song is downloaded properly according to Apple. I had no idea Lossless Audio was the reason, ugh. This is much worse than trying to find the play button when checking the fit on the AirPod Pros!.
Like iOS14.7, iOS 14.8 doesn't entirely fix the issue. iOS14.7 update makes the alarm ring with the Radar sound by default rather than the lossless quality music I pick from Apple Music.
-
Models:
iPhone X running iOS 14.8
The latest iOS 15/iPadOS 15 surprisingly brings the issue back to the original state in which the Alarm app doesn't make any sound when playing lossless music from Apple Music. On iOS 14.7/iPadOS 14.7, the Alarm app at least made the Radar sound, the default sound, when it realized it couldn't play the chosen lossless music.
-
Models:
iPhone X running iOS 15
iPad Pro (9.7-inch) running iPadOS 15
-
Btw, because of the ongoing issue, I purchased a HomePod mini as my alarm. Unfortunately and fortunately, because HomdPod mini hasn't supported lossless music, it can play any music in Apple Music.
Models:
HomePod mini running HomePod 15 (The Previous OS doesn't have the issue, either)
Alarm can't play the songs with the Lossless label from Apple Music
