Alarm can't play the songs with the Lossless label from Apple Music

Not only my iPhone but also my iPad can't play the music with the Lossless label in the Alarm. If I set the music without the Lossless label, the alarm can go off.

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Models:

iPhone X running iOS 14.6

iPad Pro (9.7-inch) running iOS14.6

iPhone X

Posted on Jun 9, 2021 6:18 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 13, 2021 1:35 AM

Hi there,


i have found a temporary fix for those still wanting to get up to your favourite tune :)


  1. Go to Apple Music
  2. Go to the song that you used to wake up to
  3. Remove download
  4. Go to Settings/Music/Audio Quality/Downloads and change from Lossless or High Res Lossless to High Quality
  5. Just to make sure step: Close Apple Music and then reopen
  6. Go to Apple Music
  7. Go to your song
  8. Download
  9. Go back to Settings/Music/Audio Quality/Downloads and change to lossless or high res so that the next song you download uou have in high res
  10. set up alarm to test.


mine works now. As I have said, it’s temporary because I hope Apple makes Alarm play high res. If not, I usually skip the alarm song anyway :))) Once a day is enough for Shawn Mendez and Camilla :))))


Cheers!

25 replies

Jun 10, 2021 6:29 PM in response to Bryan_K1

Hi Bryan_K1,


Thanks for your instruction. I have contacted Apple Support, but I still can't resolve the issue by following the instructions suggested by the customer service specialist, those instructions including redownloading the offline lossless music, rebooting my iPhone, and resetting all settings. They said that they hadn't received any technical reports about this issue, so they would report this issue to Apple and asked me to keep track of the future releases of the iOS, Clock app, and Apple Music app to see whether there will be a corresponding update.

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Alarm can't play the songs with the Lossless label from Apple Music

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