New Apple TV 4K skipping video on its own

I have had the new Apple TV 4K for less than a week and up until tonight it was working great, I’m trying to watch YouTube and constantly no matter what video I watch YouTube will act like it’s buffering and then skip either a few seconds to a few mins into the video and if I pause it, it also skips and rewinds. Every time it does this the Apple TV light blinks as if it’s being issue a command from the remote. The Apple TV is connected to Ethernet and videos load fine on my computer and phone it’s just the tv that’s doing this. I’ve tried closing and reopening the YouTube app, restarting the Apple TV, and even uninstalling YouTube and reinstalling it and it’s still doing this it’s driving me crazy especially since it’s so new. Anyone have any idea what’s going on? It’s on the latest update as well.

Apple TV, tvOS 14

Posted on Jun 11, 2021 8:27 PM

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2 replies

Jun 12, 2021 3:14 PM in response to SourStrike

Hello SourStrike,


We see that you're having trouble with the YouTube app on your Apple TV. We'd be happy to assist!


Could you please confirm if this is happening with any other video apps, or does it only seem to be happening in the YouTube app?


If this is specific to that app, you'll want to reach out to the app developer directly to look in to this further.


Cheers!

Jun 12, 2021 5:05 PM in response to Bryan_K1

To be honest I went to bed after deciding to watch YouTube through another device to fall asleep, when I woke up and came home the next day it was working perfectly and still is, not sure what was causing the problem beyond what I said originally I unfortunately didn’t try any other apps that night on the Apple TV itself as I was tired and frustrated.

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New Apple TV 4K skipping video on its own

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