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iPhone X crash loop/being unable to update or restore my mac

Hello, yesterday my iPhone x has been in a constant crash loop where the apple logo will appear and disappear. I was told to try restoring the device using my mac when I tried I kept getting error 4013 saying that it is unable to restore my device.

iPhone X

Posted on Jun 11, 2021 8:54 PM

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Question marked as Top-ranking reply

Posted on Jun 12, 2021 5:02 AM

Hello,

Hmm, it seems like it could be a bad cable connection to your computer:

If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support

Also see:

If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

Good luck.

1 reply

iPhone X crash loop/being unable to update or restore my mac

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