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Rebelnote Author

Level 1

8 points

Pages Won't Open

The Pages app isn't opening at all. When I try it just gets a message that the app quit. The report shows this message:

I've tried rebooting my computer and redownloading from the app store but the same thing keeps happening.

Process: Pages [1218]

Path: /Applications/Pages.app/Contents/MacOS/Pages

Identifier: com.apple.iWork.Pages

Version: 11.1 (7031.0.102)

Build Info: Pages-7031000102000000~2 (1A104)

App Item ID: 409201541

App External ID: 842170573

Code Type: ARM-64 (Native)

Parent Process: ??? [1]

Responsible: Pages [1218]

User ID: 501

Date/Time: 2021-06-12 19:59:06.867 -0700

OS Version: macOS 11.1 (20C69)

Report Version: 12

Anonymous UUID: AA9C76F9-0FE2-80B7-289B-198DFC19A578

Time Awake Since Boot: 540 seconds

System Integrity Protection: enabled

Crashed Thread: 19 Dispatch queue: TSAFontResourceRequest.Network

Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: EXC_ARM_BREAKPOINT at 0x00000001911d9d10 (brk 1)

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Trace/BPT trap: 5

Termination Reason: Namespace SIGNAL, Code 0x5

Terminating Process: exc handler [1218]

Application Specific Backtrace 1:

0 CoreFoundation 0x000000018e6e1320 __exceptionPreprocess + 240

1 libobjc.A.dylib 0x000000018e40fc04 objc_exception_throw + 60

2 CoreFoundation 0x000000018e7a8064 -[__NSCFString characterAtIndex:].cold.1 + 0

3 CoreFoundation 0x000000018e7a830c -[__NSCFBoolean compare:].cold.1 + 0

4 CoreFoundation 0x000000018e639c10 -[__NSCFNumber objCType] + 0

5 CoreFoundation 0x000000018e639a10 -[__NSCFNumber isEqualToNumber:] + 32

6 CoreText 0x000000018fcdd1e0 +[FontAssetDownloadManager filterIncompatibleAsset:] + 832

7 CoreText 0x000000018fcdd5bc +[FontAssetDownloadManager availableMobileAssetsWithOptions:error:] + 848

8 CoreText 0x000000018fcddb1c +[FontAssetDownloadManager

Posted on Jun 12, 2021 8:00 PM

Top-ranking reply

SGIII

Level 8

36,134 points

Posted on Jun 12, 2021 9:00 PM

The cure is simple. Just update your macOS to the latest version, currently Big Sur 11.4.

To do that go to System Preferences > Software Update.

I see you are already running the latest version of Pages (11.1). If you use them make sure Numbers and Keynote are also updated to the latest version, currently 11.1.

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Pages Won't Open

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