You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I did a full offline backup because I think there's something wrong with my iCloud backups.
Only the offline backup through iTunes is 160GB, and now I can't restore from that backup, and my last iCloud backup was 26th May 2021(weird not backing up automatically) and it's only 108GB.
What can I do to restore from my computer since now it's telling me there's not enough storage on my iPhone???
iPhone 12 Pro
Hi Loaiemads,
We appreciate you reaching out to us about your iPhone. Rest assured that we'll do our best to assist you or get you pointed in the right direction.
We understand that you are experiencing issues restoring from a backup.
We’d like to gather additional details that may help us be in a better position to assist you.
Have you had the chance to try the steps in the article below?
If you can't update or restore your iPhone, iPad, or iPod touch
Please keep us posted.
Take care!
I literally tried everything, and itunes says it doesn’t recognize my phone and had to restore once more. Afterwards it couldn’t recognize the 162gb backup and says this iphone has never been backed up on itunes.
i managed to restore from icloud, but now my whole photos library is not showing on my phone
Loaiemads,
Thank you for keeping us posted. We recommend that you reach out to us here so we can take a closer look into the issue: Get Support
Take care!
How come my backup through iTunes is 160GB While my iPhone is 128GB capacity??
