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I did a restore because my ipod would not play music. It would just stay in pause. Now I want to put the music back on it but Sync Music is greyed out and Entire music library and Include Videos is checked. The Sync button is grey but clickable but no music is found. What is going on here?
Hi cupboy,
Have you checked the Sync Library settings on all of your devices?
Sync Library might be turned off or unable to connect to the internet on one of your devices. Check the following:
Source: If your songs are grayed out
If you are still unable to sync with your Mac, contact Apple Support for additional help:
Contact Apple for support and service
Take care.
Hi cupboy,
Have you checked the Sync Library settings on all of your devices?
Sync Library might be turned off or unable to connect to the internet on one of your devices. Check the following:
Source: If your songs are grayed out
If you are still unable to sync with your Mac, contact Apple Support for additional help:
Contact Apple for support and service
Take care.
Good afternoon cupboy,
Welcome to the Apple Support Communities!
It sounds like you are trying to add music back to your iPod nano after restoring it.
Is your music library on a Mac or a Windows PC?
If you have not already done so, be sure to make a backup of music library:
Back up and restore your iTunes library on your PC
Back up your Mac with Time Machine
Are you able to sync a few songs or one playlist to confirm that your iPod is now working instead of the entire music library?
Use iTunes to sync your iPhone, iPad, or iPod with your computer
If the issue persists after trying the steps above, please reply to this thread and we'll do our best to help you!
Take care.
Well, forget the sledgehammer solution. I restarted the Macbook. I was then able to start iTunes and set all the settings and now that iPod is back to playing music.
It's on a Macbook that I have been using for several years with no problems. I am not able to sync a few songs or one playlist since it will not allow me to chose that option. Everything is disabled.
Apparently my problem is unique to the whole world. Next thing you know my iPod will contract COVID-19. Time to take a sledgehammer to the iPod and see what's inside.
iTunes iPod Sync Music greyed out
