Can't connect to iTunes Store

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Level 1

8 points

Can't connect to iTunes Store

This has been happening for a few days. I thought it was just my connection, so I ignored it. Plus, I didn't really need to check the iTunes Store. Now, I'm interested in subscribing to a couple new podcasts, but all iTunes is giving me is this:

I've tried the advice here, but it did not work. I can confirm that my computer is connected to the Internet. I was downloading podcast episodes while getting this result. Although, some podcast episodes from some feeds have been refusing to download, e.g. the BBC's Coronavirus Global Update and Global News Podcast. I thought it was the podcast feeds having issues. Now, I think it might be iTunes having issues connecting to those feeds.

Posted on Jun 14, 2021 1:04 AM

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Answer 1

Top-ranking reply

Limnos

Level 10

418,423 points

Jun 14, 2021 8:40 AM in response to Azuriel

"If you can't connect to the App Store, iTunes Store, or other Apple services" click here --> https://support.apple.com/HT201400

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."

Resolve issues between iTunes and third-party security software - https://support.apple.com/HT201413 - You can’t connect to iTunes Store to buy or download content.

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Answer 2

Azuriel Author

Level 1

8 points

Jun 14, 2021 3:39 PM in response to Limnos

I also found that page, but most of the advice is irrelevant because I'm on Windows 10. The ones I could try check out. There's no problems there.

About contacting Apple Support, the system won't let me. It's how I got here. When I tried contacting Apple Support, the system said "there's limited support right now so check out the FAQ's or post a question at the community."

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Can't connect to iTunes Store

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