Level 1

27 points

Why does Apple Music keep pausing on iPhone?

Hey so I have an Iphone 12 pro and ever since I updated my iphone to IOS 14.6 I decided to redownload some tracks to get Dolby Atmos and lossless but for whatever reason occasionally my apple music will pause tracks randomly or disconnect devices from my phone whenever I listen to music. For example I went for a walk and multiple times my iphone kept pausing my music when connected to my wored apple earbuds but when I kept taking my iphone out of my pocket it was resolved but when I put it back in it would pause. even when I restarted my phone it still happened 2 more times before it resolved and I could continue my walk with my music not bugging out anymore. And again now for the 3rd day im listening to music off my bluetooth speaker now and it just completely disconnected from my speaker first and then afterwards an hour later it decided to pause my music when I was not even doing anything. I find it weird and I think its a bug for the iOS software and im wondering if anyone else is having this problem and is there a way to fix this without just restarting my iphone cause its getting annoying to do. Thanks

[Re-Titled by Moderator]

iPhone 12 Pro

Posted on Jun 14, 2021 1:47 PM

Top-ranking reply

Ectophile

Level 1

9 points

Posted on Mar 15, 2022 7:00 AM

To Ablades and others on this thread,

I think our frustrations may be over. On Monday, 14 March 2022 I installed iOS 15.4 update on my iPhone 12 Pro Max and update WatchOS 8.5 on my Apple 6 watch. Early this morning, wearing my AirPods Pro Max, I played an audiobook on the Overdrive App, and began a 65 minute fast walk on a route that for the past 3-months, since 15 Dec 2021, had resulted in at least 15 or more audio interruptions during the same time and route, while playing a similar audio book on the same app.

There were no pause interruptions in the bluetooth audio stream today. None. The playback was seamless, as it had been previous to when I first noticed and reported this issue to Apple Support last December, after updating to iOS 15.1.

Please let me know if you can also confirm that this issue has been solved by iOS 15.4 update.

I am not at all pleased that Apple took 90 days to resolve such a high impact issue which affected all media playback and product enjoyment, if indeed, it has actually been resolved for others as well.

In addition, the other issue I reported to Apple Support, and which still has an open ticket, occurs when using the Apple Exercise App, the 3-ring activity app that is one of the Apple default Apps in every iPhone. Siri has stopped announcing mile lap times, total distances, and activity speeds from the Apple Watch if other media is playing.

This second issue, apparently doesn't effect all Apple product users. It also started with the update to iOS 15.1, and is also being discussed in the Apple Community Board as thread # 253475658.

A workaround for it is to use the third party free version Runkeeper App instead of the Apple Exercise App, or run both Apps together. The Runkeeper App does announce laps times, distances, etc.

I hope this works for everyone, and that this very troubling issue may be finally considered resolved.

With fingers crossed, Cheers to all.

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62 replies

raine99

Level 1

8 points

Dec 14, 2021 10:27 PM in response to Ablades

I am also having the same problems just it happens anywhere. I use a Bluetooth speaker and AirPods and my phone will randomly stop playing audio or disconnect. If I have my AirPods in and out my head back or down the music just stops playing audio. If have a 12 that I bought a couple months ago brand new and the problems have only happened with my 12 and not my 6s before.

Did anything help you resolve this issue?

Jan 31, 2022 8:19 AM in response to Ectophile

I am still having the issue with Apple Music randomly pausing on my IPod Touch. I have tried every remedy I could find online and nothing has worked yet. I wish Apple would fix this. I am about ready to try an off brand music storage device and to cancel Apple Music and use Amazon Prime Music.

If anyone has been successful at eliminating the issue with their Apple device randomly pausing while playing music please let me know what you did.

Thanks

Mar 4, 2022 4:50 PM in response to Ablades

Yes I am having this issue since upgrading to iPhone 12 from iPhone 8 Plus. It is incredibly difficult for me to consider the latest technology going so far backwards in quality. I am going to send it back and return to my iPhone 8 Plus. Apple designers should tune in.

Apr 23, 2022 4:52 PM in response to Ectophile

It doesn't as you still need to play music ONLY from your watch for it to work. Playing music from your phone, ie like the iHeart Radio App, will ensure you do not get voice feedback. Apple needs to fix this as it was working perfectly fine last year. Heck it would be great if they would publicly admit it's an issue, but I think they'll treat this the same way that AMD treated their USB issues. "It only affects a select few users" and ignore it.

Ablades Author

Level 1

27 points

Jun 18, 2021 9:04 PM in response to Walleyecrazy

I am having that problem too now. I think its an ios issue because it wont stop.

Jul 17, 2021 11:00 PM in response to Ablades

Since the Dolby update and my upgrade phone, Bluetooth doesn’t work on anything except my AirPods. Neither of my cars, my boat, or my Bluetooth speaker.

Aug 4, 2021 8:42 PM in response to hcsitas

We’re going to have to get some type of compensation or credit for paying for Apple Music, and having an expensive phone that doesn’t work properly.

hcsitas

Level 6

13,964 points

Aug 4, 2021 9:32 PM in response to jessicalanelle

What’s not working? Have you updated?

Pete3323

Level 1

4 points

Aug 6, 2021 4:42 PM in response to hcsitas

No…it’s not fixed in the newest software update.

Aug 6, 2021 9:06 PM in response to Pete3323

Yeah, no difference.

hcsitas

Level 6

13,964 points

Aug 9, 2021 12:57 AM in response to guylewis

👍

Aug 9, 2021 7:46 AM in response to hcsitas

It absolutely does not fix. Time to move away from this buggy app.

guylewis

Level 1

8 points

Aug 9, 2021 10:58 AM in response to captainrrl

What does not fix it?

dph86

Level 1

4 points

Aug 14, 2021 11:34 AM in response to Ablades

I have the same issue. Since Lossless and Dolby Atmos was introduced, music pauses or even skips mid-song when playing on an AirPlay Device. It's really annoying.

Aug 14, 2021 9:17 PM in response to Ablades

I am having the same issue as well along with videos on multiple apps pausing at 15 seconds.

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Why does Apple Music keep pausing on iPhone?