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Ablades Author

Level 1

27 points

Why does Apple Music keep pausing on iPhone?

Hey so I have an Iphone 12 pro and ever since I updated my iphone to IOS 14.6 I decided to redownload some tracks to get Dolby Atmos and lossless but for whatever reason occasionally my apple music will pause tracks randomly or disconnect devices from my phone whenever I listen to music. For example I went for a walk and multiple times my iphone kept pausing my music when connected to my wored apple earbuds but when I kept taking my iphone out of my pocket it was resolved but when I put it back in it would pause. even when I restarted my phone it still happened 2 more times before it resolved and I could continue my walk with my music not bugging out anymore. And again now for the 3rd day im listening to music off my bluetooth speaker now and it just completely disconnected from my speaker first and then afterwards an hour later it decided to pause my music when I was not even doing anything. I find it weird and I think its a bug for the iOS software and im wondering if anyone else is having this problem and is there a way to fix this without just restarting my iphone cause its getting annoying to do. Thanks

[Re-Titled by Moderator]

iPhone 12 Pro

Posted on Jun 14, 2021 1:47 PM

Top-ranking reply

SuperCar21

Level 1

4 points

Posted on Jun 25, 2021 1:00 PM

This is also happening while I use Apple Music, regardless of where my phone is. It randomly pauses or disconnects from my Solo Pro or AirPods Pro when it is just sitting on my desk at work, so there is no random input happening. These issues occur at home and at work though. Sometimes the volume will randomly turn all the way down too. My phone will also disconnect from my vehicle’s Bluetooth when I listen to Apple Music also. None of these issues occur with Spotify.

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62 replies

Jun 19, 2022 12:02 PM in response to Ablades

I disagree with Erica. This can happen even without contact. I can have the music app open and holding my phone in my hand and it will pause randomly. This is not a touch issue, but a software issue. Apple is too lazy to change it so they are trying to cover it up.

Ablades Author

Level 1

27 points

Jun 18, 2021 9:04 PM in response to Walleyecrazy

I am having that problem too now. I think its an ios issue because it wont stop.

Jul 17, 2021 11:00 PM in response to Ablades

Since the Dolby update and my upgrade phone, Bluetooth doesn’t work on anything except my AirPods. Neither of my cars, my boat, or my Bluetooth speaker.

Aug 4, 2021 10:45 AM in response to Ablades

This is happening still on all my ios phones. What is going on? I'm ready to switch from apple music to another service. This is not acceptable. It also happens with downloaded music.

hcsitas

Level 6

12,854 points

Aug 4, 2021 10:48 AM in response to captainrrl

Update to iOS 14.7.1, it fixes.

Aug 4, 2021 8:42 PM in response to hcsitas

We’re going to have to get some type of compensation or credit for paying for Apple Music, and having an expensive phone that doesn’t work properly.

hcsitas

Level 6

12,854 points

Aug 4, 2021 9:32 PM in response to jessicalanelle

What’s not working? Have you updated?

japiles7

Level 1

4 points

Aug 5, 2021 5:01 PM in response to Geyou

Yea you are right… once you have data or connected via WiFi it works… downloaded music it keeping pausing after 15 secs…. They need to fix this….

hcsitas

Level 6

12,854 points

Aug 5, 2021 9:08 PM in response to japiles7

It’s fixed in iOS 14,7.1.

Pete3323

Level 1

4 points

Aug 6, 2021 4:42 PM in response to hcsitas

No…it’s not fixed in the newest software update.

Aug 6, 2021 9:06 PM in response to Pete3323

Yeah, no difference.

hcsitas

Level 6

12,854 points

Aug 6, 2021 9:54 PM in response to Pete3323

The 15 second issue is fixed in 14.7.1 for most. Your issue may be something else. Post separately with details please.

hcsitas

Level 6

12,854 points

Aug 8, 2021 9:26 PM in response to guylewis

Have you tried with another set of headphones? Wired, preferably.

guylewis

Level 1

8 points

Aug 9, 2021 12:52 AM in response to hcsitas

No not yet. I use the AirPods max for noise canceling while cutting yard. I’ve been wondering also if this could be a Bluetooth issue. I will try wired headphones and report back.

hcsitas

Level 6

12,854 points

Aug 9, 2021 12:57 AM in response to guylewis

👍

Why does Apple Music keep pausing on iPhone?