Why does Apple Music keep pausing on iPhone?

Hey so I have an Iphone 12 pro and ever since I updated my iphone to IOS 14.6 I decided to redownload some tracks to get Dolby Atmos and lossless but for whatever reason occasionally my apple music will pause tracks randomly or disconnect devices from my phone whenever I listen to music. For example I went for a walk and multiple times my iphone kept pausing my music when connected to my wored apple earbuds but when I kept taking my iphone out of my pocket it was resolved but when I put it back in it would pause. even when I restarted my phone it still happened 2 more times before it resolved and I could continue my walk with my music not bugging out anymore. And again now for the 3rd day im listening to music off my bluetooth speaker now and it just completely disconnected from my speaker first and then afterwards an hour later it decided to pause my music when I was not even doing anything. I find it weird and I think its a bug for the iOS software and im wondering if anyone else is having this problem and is there a way to fix this without just restarting my iphone cause its getting annoying to do. Thanks



[Re-Titled by Moderator]

iPhone 12 Pro

Posted on Jun 14, 2021 1:47 PM

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Posted on Mar 15, 2022 7:00 AM

To Ablades and others on this thread,


I think our frustrations may be over. On Monday, 14 March 2022 I installed iOS 15.4 update on my iPhone 12 Pro Max and update WatchOS 8.5 on my Apple 6 watch. Early this morning, wearing my AirPods Pro Max, I played an audiobook on the Overdrive App, and began a 65 minute fast walk on a route that for the past 3-months, since 15 Dec 2021, had resulted in at least 15 or more audio interruptions during the same time and route, while playing a similar audio book on the same app.


There were no pause interruptions in the bluetooth audio stream today. None. The playback was seamless, as it had been previous to when I first noticed and reported this issue to Apple Support last December, after updating to iOS 15.1.


Please let me know if you can also confirm that this issue has been solved by iOS 15.4 update.


I am not at all pleased that Apple took 90 days to resolve such a high impact issue which affected all media playback and product enjoyment, if indeed, it has actually been resolved for others as well.


In addition, the other issue I reported to Apple Support, and which still has an open ticket, occurs when using the Apple Exercise App, the 3-ring activity app that is one of the Apple default Apps in every iPhone. Siri has stopped announcing mile lap times, total distances, and activity speeds from the Apple Watch if other media is playing.


This second issue, apparently doesn't effect all Apple product users. It also started with the update to iOS 15.1, and is also being discussed in the Apple Community Board as thread # 253475658.


A workaround for it is to use the third party free version Runkeeper App instead of the Apple Exercise App, or run both Apps together. The Runkeeper App does announce laps times, distances, etc.


I hope this works for everyone, and that this very troubling issue may be finally considered resolved.


With fingers crossed, Cheers to all.

62 replies

Jun 25, 2021 1:00 PM in response to Ablades

This is also happening while I use Apple Music, regardless of where my phone is. It randomly pauses or disconnects from my Solo Pro or AirPods Pro when it is just sitting on my desk at work, so there is no random input happening. These issues occur at home and at work though. Sometimes the volume will randomly turn all the way down too. My phone will also disconnect from my vehicle’s Bluetooth when I listen to Apple Music also. None of these issues occur with Spotify.

Aug 8, 2021 2:44 PM in response to Erica_S1

I have this pausing problem also on my iPhone 12 Pro max. FW version is 14.7..1.

When I’m out cutting the yard listening to podcast with my AirPods max. The sound keeps pausing and I have to go to the phone screen to restart. The podcast is downloaded not streaming. I took the phone out of my pocket and put it on the deck of my mower so nothing touches the screen. The pausing still occurs. The pausing occurs many times while cutting the yard. It also happens while using the Audible app.


Any help would be greatly appreciated

Guy

Nov 2, 2021 2:58 PM in response to Ablades

iPhone 8 here, running 14.8.1. The problem only appeared last week while running 14.7.1 and I've yet to find a way to get rid of it. Automatically playing, pausing, speeding up, rapidly cycling through songs... total nightmare! I had to delete the Music app in order to make a call because it was becoming so unpredictable.


I play only downloaded music on the Music app, as I don't have data for this phone (read: glorified iPod). Tried and true advice will be greatly appreciated.

Jan 9, 2022 11:31 AM in response to Ablades

The suggested fixes of turning Bluetooth off and on, rebooting the iPhone , etc. do not fix the problem. Mine is pausing every 30 secs or so and across different devices/speakers. This is an iPhone issue and I suspect it’s related to a recent software update. I hope the engineers address it promptly. Playing music right now is too irritating.

Nov 12, 2021 10:00 AM in response to Ablades

I am having the same issue with my iPod Touch. When listening to Apple Music it randomly pauses, sometimes for a second but other times up to 30 seconds. The frequency of the pauses is also highly variable, ranging from several times per song to once every few songs. I have updated to IOS 15.1 and that has not helped at all. Also deleted and redownloaded the app, again with no success.


Has anyone actually solved this issue?

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Why does Apple Music keep pausing on iPhone?

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