Surface peeling around the lens border of iphone 12

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Level 1

8 points

Surface peeling around the lens border of iphone 12

I bought my iphone 12 on 9th April, 2021 from Israel. Currently I am in India. Form last few weeks I can see some white little marks around the lower lens border of my iphone. Initially I thought something got stuck there but with time marks are becoming prominent and looking like surface is peeling (Please check the image below). What should I do to fix this? Whether my warrently will cover to fix this issue? To make it clear, I didn't buy any additional warrenty coverage for my device.

Where I can fix this issue in the state of West Benga, India?

Please help with this. Thank you in advance.

iPhone 12, iOS 14

Posted on Jun 15, 2021 2:17 AM

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Answer 1

LD150

Level 10

100,191 points

Jun 15, 2021 3:13 PM in response to smksn

If you contact anodised or painted aluminium with a hard sharp object it will mark. The only way you can fix it is to find some paint to match (gunsmiths sell touch-up pens) and fit a better case. Keep it away from keys and coins if you carry the phone in a bag or pocket.

Apple will not fix anything for you.

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Answer 2

LD150

Level 10

100,191 points

Jun 16, 2021 12:13 AM in response to smksn

Yes. Aluminium is very soft, even aircraft grade. They look like contact marks to me, and looking at the crack in that case it needs to have a better thicker one. I use the all leather Magsafe case.

But in answer to your original question Apple will not entertain any claims about cosmetic damage.

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Answer 3

smksn Author

Level 1

8 points

Jun 15, 2021 11:16 PM in response to LD150

Thanks for the reply! Strange thing is that my phone never got in contact with any sharp items. I am very caring about my things and of course about my first iphone. Initially there was only one small dot, with time 2 new dots came up and spreading more with time. I strongly belive it is definitely something related to the material used.

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Answer 4

smksn Author

Level 1

8 points

Jun 16, 2021 12:33 AM in response to LD150

Isn't it a very difficult position to get in contact multiple times? Even though it also looks like a scratch mark to me, I can't imagine how to get a contact multiple times around that one lens only.

Anyway I guess Apple would say the same thing.

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Answer 5

LD150

Level 10

100,191 points

Jun 16, 2021 1:39 AM in response to smksn

I find bruises on my elbows but I cannot remember how I got them.

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Surface peeling around the lens border of iphone 12

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