You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot select my phone number on iMessage send and receive.

I’ve been having this problem for a few months now. It started one day when I woke up and was unable to send text messages to my friends and other peers. I told my family members about this problem and they said the same had happened to them that morning.


I have other numbers connected to my phone because I share an iCloud with another person. Their number seems to work but for some odd reason, mine does not. Whenever I send a message, the other person does not receive the message from my number but from the other.


My first instinct was to check in settings. But the only message is get is the following “Remove Number from iMessage and FaceTime? This number will no longer be used for iMessage and FaceTime on all your devices. You can still use it for regular phone calls and SMS”. It gives me no other options and the number is only left with the loading icon.


Again, I know many others who have experienced the same. I was wondering if anyone could possibly explain it to me so I can get this problem fixed. It has not been a major priority of mine but it has become quite inconvenient in my daily routine.

iPhone XR, iOS 14

Posted on Jun 15, 2021 11:01 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 15, 2021 11:06 AM

I am certainly no specialist, but try contacting your carrier. Also, in the iMessage section of your settings try tapping to the right of your number. A blue checkmark should appear. There might be an issue with someone sharing the same iCloud account with you. Then again, I'm sorry as I do not have a ton of experience in this subject.

Similar questions

2 replies
Question marked as Top-ranking reply

Jun 15, 2021 11:06 AM in response to QYTR

I am certainly no specialist, but try contacting your carrier. Also, in the iMessage section of your settings try tapping to the right of your number. A blue checkmark should appear. There might be an issue with someone sharing the same iCloud account with you. Then again, I'm sorry as I do not have a ton of experience in this subject.

Cannot select my phone number on iMessage send and receive.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.