iPad 12.9 magic keyboard folio, 2018

I purchased my apple magic keyboard folio in2018. It has since stopped functioning, and I get the “this device is not compatible” window. I have restarted multiple rimes, and tried cleaning the magnetic connectors. Would love any advice or help as I’d really like to avoi spending another 2-3 hundred dollars on a new one.

do they go bad frequently?


let me know.


thanks!Grady

iPad Pro, iPadOS 14

Posted on Jun 16, 2021 12:42 PM

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Question marked as Top-ranking reply

Posted on Jun 17, 2021 10:10 AM

See >>> If you see an ‘Accessory may not be supported’ alert - Apple Support


If you are using a Smart (folio) keyboard, the alert is typical of a faulty folio keyboard. The electrical connections that pass though the flexible fabric hinges typically fracture - this usually resulting in errors and/or the on-screen notification that you see. 


The Smart folio keyboard itself is not repairable. The only remedy is replacement of the keyboard.

1 reply
Question marked as Top-ranking reply

Jun 17, 2021 10:10 AM in response to grady3

See >>> If you see an ‘Accessory may not be supported’ alert - Apple Support


If you are using a Smart (folio) keyboard, the alert is typical of a faulty folio keyboard. The electrical connections that pass though the flexible fabric hinges typically fracture - this usually resulting in errors and/or the on-screen notification that you see. 


The Smart folio keyboard itself is not repairable. The only remedy is replacement of the keyboard.

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iPad 12.9 magic keyboard folio, 2018

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