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Does AOL mail still work on Mac OSX High Sierra?

Does AOL mail still work on Mac OSX High Sierra? I receive an error message: Unable to Verify account, please advise. thank you


Posted on Jun 17, 2021 10:10 AM

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Posted on Jun 17, 2021 10:24 AM

Follow up - AOL thinks the Mac Mail app is not secure if it’s from macOS 10.13 or older, and they won’t let Mail connect to their servers– unless you create a special, “app-specific password” and use that– and not your “real” AOL password– in the Mail app..


Even though you know the password for your AOL account– one way to be sure: go to aol.com in a browser and sign in there to prove that you know it– Mail on a Mac will not work with that password if your Mac is on 10.13 or earlier. 


The solution: a custom, special “app password,” generated by AOL, just for the Mail program.


Creating an app-specific password is easy, and AOL provides directions. After you create the app-specific password, write it down for safekeeping. Better yet, copy it so you can paste it without making a typo.

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Question marked as Best reply

Jun 17, 2021 10:24 AM in response to D.I. Johnson

Follow up - AOL thinks the Mac Mail app is not secure if it’s from macOS 10.13 or older, and they won’t let Mail connect to their servers– unless you create a special, “app-specific password” and use that– and not your “real” AOL password– in the Mail app..


Even though you know the password for your AOL account– one way to be sure: go to aol.com in a browser and sign in there to prove that you know it– Mail on a Mac will not work with that password if your Mac is on 10.13 or earlier. 


The solution: a custom, special “app password,” generated by AOL, just for the Mail program.


Creating an app-specific password is easy, and AOL provides directions. After you create the app-specific password, write it down for safekeeping. Better yet, copy it so you can paste it without making a typo.

Jun 17, 2021 10:18 AM in response to ScubaNYC

Yes it does. You can set up your account within the Mail application as well as access your email directly at the AOL website via Safari and other browsers.


If you will setup your account in Mail, you may be required to visit AOL.com to retrieve an app specific password to use. AOL recently updated their security features and this is a byproduct.



Jul 29, 2021 7:30 AM in response to D.I. Johnson

I have tried that procedure several times with no success. I have three AOL email accounts. For two of them, neither my "regular" password or my "app-specific" password will work on my MAC (Sierra 13.6). I have created several app-specific passwords for each of these accounts and none of them have worked on my MAC. For my third AOL account, it still works with the old (Non app-specific) password. I have never had to change anything for this account and it has worked continuously. I have no idea why. Any other suggestions?

Does AOL mail still work on Mac OSX High Sierra?

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