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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My iMac is dead. I have followed the instructions - press peer button for at least 10 seconds and then press it as normal but it’s not working.
im not covered for support does anyone know if this is fixable?
iMac 27″, macOS 10.13
Please read the following user tip and restate your question/problem in detail:
Writing an Effective Apple Support Communities Question - Apple Community
What mode and year iMac do you have? What do you mean by not working?
TuffyR wrote:
My iMac is dead. I have followed the instructions - press peer button for at least 10 seconds and then press it as normal but it’s not working.
Do you mean that when you press the power button there is absolutely no activity in the iMac?
If so try unplugging the power cable f rom the back for about 10 seconds, plug it back in and try the power button again. If that lets you boot up you have a failing power supply.
Please read the following user tip and restate your question/problem in detail:
Writing an Effective Apple Support Communities Question - Apple Community
What mode and year iMac do you have? What do you mean by not working?
TuffyR wrote:
My iMac is dead. I have followed the instructions - press peer button for at least 10 seconds and then press it as normal but it’s not working.
Do you mean that when you press the power button there is absolutely no activity in the iMac?
If so try unplugging the power cable f rom the back for about 10 seconds, plug it back in and try the power button again. If that lets you boot up you have a failing power supply.
Turns out it was a sticky button. Didn’t seem sticky - pressed in and clicked but followed these steps found online:
turn of power supply
turn the iMac facing screen down
spray a drop of wd40 on the button
wait a few minutes
pressed the button a few times
(I also wiped away tiny grains of dust with tissue in between pressing)
turn power supply back on
press button
it worked!
Does the display turn on at all, or is it completely black?
-Jack
It was a sticky power button! Unstuck with WD40 and repeated pressing!
I am not covered any longer for support. Does anyone know what the problem is and if it can be fixed?
