Apple music stops playing music after 15 seconds.

Tidal & Deezer are offering 3 months free trial. Apple can get this fixed in 3 months if we’re lucky LOL

Go check Reddit /applemusic forum, crowded with disappointed & angry AM subscribers there. It won’t solve any problem but you’ll feel better for not being lonely 🤣

I have 2 iphone’s that I use on a daily basis. iphoneXs and iphone 12pro both are currently running on ios14.6 and for my music settings I have lossless turned on & dolby atmos turned on too.

Yes it only happens on downloaded music.

It only happens when phone has no cellular or wifi connection.

Playing the same downloaded playlist while having an internet connection plays smooth too.

The only problem is playing downloaded music/Playlist offline.

I use music app 3-4 hrs a day and this has been happening for over a month now and I would like a permanent solution soon. Tbh I always liked Apple Music better over any other streaming services. But, this issue right here makes me think otherwise.

I tried deleting all my downloaded music and redownloading it doesn’t work.

I tried signing out on Apple Music and deleting the app and reinstalling/resinging doesn’t work.

Please put out a solution ASAP.

Dear Apple,

seeing as thousands of customers have already reported the issue with a pretty well description, why don’t YOU attempt reproduction on your side and not place this work on the customers.

If you do not have a device on which this replicates, simply request returns from the community. I am sure anyone would be happy to trade off and let you work directly on the malfunctioning model.

But this is likely a SW issue that can be easily reproduced, so why not go ahead through your outlined questions yourselves and give yourselves the answers you need to solve it.

my 2 cents

Daniel

I’m having the exact problem with any music not downloaded and it’s started with even songs i have. It’s getting to the point where i can’t listen to anything on here because as soon as it hits 15 seconds the sound stops. Sometimes it’s just that, sometimes a white fail notification shows up and sometimes the whole app decides the shut down

Yeah am also facing the same issues here.I thought it was my phone or only me but without knowing is a global thing.Kindly,work on it for me because it’s really hurtful and slows down my mood for the music.Thanks

I have done everything suggested. restart, turn off lossless, turn off atmos, download every song in my playlist, try it on wifi, try it on cellular, etc... Nothing works. Music constantly stops playing randomly in almost every song. Tired of messing with it for several months. Connected to the car, headphones, apple tv, homepod, etc... it always stops playing. I have restarted everything over and over. I have cancelled my music subscription and am trying alternate applications. I am very disappointed in this service after years of membership.

It happens when downloaded music is offline. Once it is connected to the internet the Downloaded Music as well as Streaming works perfectly. Sometimes it even goes further that 15 seconds. This is really frustrating.

downloaded a bunch of music before my flight to Seattle from Boston. Every song that I downloaded stopped at 15 seconds. Very frustrating. iOS14.6 iPhone 12 mini air pods pro NO MUSIC! Downloaded podcasts work fine.

Yep same problem here but not with downloaded music. It’s happening on my phone with songs I’m streaming. I use iTunes Match. Don’t know if that’s part of the issue. Happens with and without headphones. Happens when using wifi and data. Very very frustrating bug. If I didn’t have such a huge Apple library and hadn’t spent so much $$ over the years, I’d be out in a heartbeat. Always problems, always bugs. It’s what Apple is becoming known for.

Same here. Downloaded music just stops and doesn't show that it's paused. It just mutes and plays out of nowhere after like 30 minutes of silence.

It plays fine on cellular and Wi-Fi but wonder why it can't play offline.

It's been a month now. I'm on ios 14.7.1 iPad pro 2017

Well on my iPhone 12 Pro Max the new songs I downloaded play fine but after a few days without Wi-Fi connectivity they ion play. So what’s the point in downloading them 🤷🏻‍♂️🤷🏻‍♂️

please fix this cause people paying money for this

i’ve recently been noticing this issue with my apple music. it’s irritating how i’m paying to download music but it won’t play when i’m out of service. so then what’s the point? i hope the issues is fixed soon cause i’m already considering going back to spotify.

So, is there any fix to this yet because it’s getting really frustrating to not be able to listen to music I’m paying for each month?

The “log out of your iCloud, reset your phone and start over” is not an acceptable fix. That removes all my personal data, Apple Wallet stuff etc. I shouldn’t have to go through setting up all of that stuff again just to hopefully get Apple Music to work. This thread has been going since June and there is no fix from Apple. That is ridiculous given how much we pay for these phones and their services.

Sometimes mine doesn't stop, it just starts playing random static. I suspect a damaged file of some sort or dropped bits when streaming.

Very very annoying when you're trying to listen to music, or using music as a background, and you have to stop and FF to another cut because you're being blasted random bits of static.

Tell me about it!

I'm same! chat/phone conversation, but not fix the problem!