Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I signed up for 1 year free Apple TV subscription but have been charged

I signed up for the offer of the 1 year free subscription. Why am I being charged $14.99 so soon?


[Re-Titled by Moderator]

Posted on Jun 18, 2021 11:42 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 18, 2021 11:48 AM

Did you sign up the corect way?


Check these links for tips:


"Get Apple TV+ free for one year." - Click on the link and read it, including the FAQ at the end. Check your eligibility. --> https://offers.appletvapp.apple/

"Only one offer per Apple ID and only one offer per family if you're part of a Family Sharing group, regardless of the number of devices you or your family purchases. "


'If you can't redeem your promotional trial of Apple TV+' click here --> https://support.apple.com/HT211767


You must sign in on your new device. If you have problems, contact Apple. They can provide a code for you to redeem.


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232



If you had a previous trial it may not let you have another one.


If you truly mean $14.99 and not $4.99, $14.99 is the cost of an Apple Music family subscription, not Apple TV+

1 reply
Question marked as Top-ranking reply

Jun 18, 2021 11:48 AM in response to kalani117

Did you sign up the corect way?


Check these links for tips:


"Get Apple TV+ free for one year." - Click on the link and read it, including the FAQ at the end. Check your eligibility. --> https://offers.appletvapp.apple/

"Only one offer per Apple ID and only one offer per family if you're part of a Family Sharing group, regardless of the number of devices you or your family purchases. "


'If you can't redeem your promotional trial of Apple TV+' click here --> https://support.apple.com/HT211767


You must sign in on your new device. If you have problems, contact Apple. They can provide a code for you to redeem.


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232



If you had a previous trial it may not let you have another one.


If you truly mean $14.99 and not $4.99, $14.99 is the cost of an Apple Music family subscription, not Apple TV+

I signed up for 1 year free Apple TV subscription but have been charged

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.