I signed up for 1 year free Apple TV subscription but have been charged
I signed up for the offer of the 1 year free subscription. Why am I being charged $14.99 so soon?
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Did you sign up the corect way?
Check these links for tips:
"Get Apple TV+ free for one year." - Click on the link and read it, including the FAQ at the end. Check your eligibility. --> https://offers.appletvapp.apple/
"Only one offer per Apple ID and only one offer per family if you're part of a Family Sharing group, regardless of the number of devices you or your family purchases. "
'If you can't redeem your promotional trial of Apple TV+' click here --> https://support.apple.com/HT211767
You must sign in on your new device. If you have problems, contact Apple. They can provide a code for you to redeem.
Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232
If you had a previous trial it may not let you have another one.
If you truly mean $14.99 and not $4.99, $14.99 is the cost of an Apple Music family subscription, not Apple TV+