All my iOS devices say my printer is offline.

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Level 1

9 points

All my iOS devices say my printer is offline.

My iMac, iPad Pro and iPhone 12 Pro are all saying that my printer is offline. It is not, is is switched on, green light and ready to print. Sometimes the printer is not found by my iOS device at all.

All iOS devices are up to date. I have reset the printer several times. The test print is fine. Everything is all connected to the same Wi-fi network.

I have noticed this happening more frequently every time with every iOS update. Could this be the problem?

My printer is rather an old model, can a printer become incompatible to the AirPrint system?

I have an Epson Stylus Photo PX830FWD.

Thank you for your help.

iMac 27″, macOS 10.15

Posted on Jun 19, 2021 5:19 AM

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Answer 1

Top-ranking reply

Jan Hedlund

Level 7

24,235 points

Jun 19, 2021 5:48 AM in response to BeetleBrewin

Hi,

First of all, try the following, in exactly this order: Power off the router, the printer, the iMac, the iPad, the iPhone, and all other devices. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the iMac. Finally, power on the iPad, the iPhone, and all other devices. Any change?

The Epson Stylus Photo PX830FWD is mentioned in About AirPrint - Apple Support as a model supporting the driverless AirPrint technology.

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