I can’t use my apple gift card to buy in game currency

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I can’t use my apple gift card to buy in game currency

I'm trying to buy an in-app currency with my iTunes gift card (which is $40j but when I attempt to purchase the currency, it sends me to "Verification Required- Before you can make purchases you must go to Settings > iTunes & App Store > Apple ID and verify your payment information." After hitting 'continue' under the pop-up, it sends me to the Manage Payments page, which shows my $40.If I press on the gift card, my only other option is to add another gift card, or add funds. It's acting as if I don't own the $40, and it'd be a shame if I can't use it. And the thing I would like to but is only $20. Plz help

Posted on Jun 21, 2021 2:39 PM

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Answer 1

Jun 22, 2021 12:32 PM in response to Edemolisher

Hello Edemolisher,

It sounds like you're unable to make an in-app purchase using your Apple ID balance, correct? We'd love to provide some information.

Are you experiencing issues using your Apple ID balance to make any other purchases, or are you only running into an issue when trying to make the in-app purchase? Are you using these steps to try and make the in-app purchase? Buy additional app features with in-app purchases and subscriptions

If you're only running into an issue making in-app purchases, let's see if any restrictions are enabled that may be preventing in-app purchases. More about that on this page: Prevent in-app purchases from the App Store

You can also find some good information about what you can use your Apple ID balance for here: What you can buy with your Apple ID balance

Thanks!

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I can’t use my apple gift card to buy in game currency

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