Alarm Clock is not playing downloaded songs from Apple Music

I am not sure if this is a software issue, but my alarm clock is not playing the songs that I have selected. The songs are downloaded in Apple Music. I have deleted said songs and reinstalled them and still nothing. The software is up to date with the latest version (at the time of this post iOS 14.6). The funny thing about it is that it plays the songs that I downloaded weeks ago. The 2 songs that I have attempted to use as my alarm ringtone were just downloaded within the last 2 weeks. Hence, why I think it may be a software issue that hopefully will be fixed with the next update. Has anyone else had this problem or have a solution on how to resolve this? Thank you.

iPhone 11 Pro Max

Posted on Jun 21, 2021 5:22 PM

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Question marked as Top-ranking reply

Posted on Aug 10, 2021 5:15 PM

If you haven’t fixed it yet I finally figured it out delete the song from the iPhone then go into settings and choose your download audio quality as high-quality not lossless then download it set it as your alarm and it will work perfectly

204 replies

Oct 15, 2022 12:23 AM in response to aden126

Aden I’ve got the same exact issue. I’ve got the most up to date software, tried deleting and reinstalling the song on normal settings (without dolby atmos or any type of lossless audio) and nothing is working. It worked for months and then stopped playing Stairway to Heaven and went right to the default alarm for no reason. Even tried it with other songs and it didnt work. Someone please help.

Nov 28, 2022 11:55 AM in response to JB_ATX82

Well I decided to try using a downloaded (purchased) song on my iPhone as an alarm and what a nightmare. It works, then it doesn't, then I get it to work for a day or two then it doesn't. It reverts back to the annoying original alarm sound.

I've read A LOT of posts AND tried A LOT of "solutions" but nothing fixes this problem.

Can anymore provide a definitive solution to this problem that shouldn't even exist in the first place?


Apple, if you're monitoring these posts... fix the problem please.. I shouldn't have to be writing this and I definitely shouldn't have to be fixing this problem with work-arounds either.


[Edited by Moderator]

Jan 5, 2023 5:37 AM in response to Jamos31

I want to listen in lossless.

There's no real reason why the alarm app can't download the song in non-lossless if it can't handle lossless besides Apple being too lazy to implement it.


Imagine paying over $1k for a phone which can't even play custom alarm sounds unless you cripple your audio quality.

Apple deserved the trillion they lost.

Jul 14, 2023 2:49 AM in response to JB_ATX82

I just want psalm 135 to wake me up but it just plays radar? What’s the point of paying if it is a useless audio? I want my money back quite frankly. And when I search for lossless audio or Dolby atmos there’s no option for it. And why is this so complicated? I paid for the song, put it as my alarm sound, but no it’s not that simple, you have to redownload it, which in and of itself is complicated enough, make sure you turn off certain settings before you redownload it, and it might work then. If it doesn’t, you’re sol! And if, and that’s a very big if, an Apple employee responds to this I won’t find out because Apple just can’t be bothered to send notifications.

Feb 28, 2024 4:42 AM in response to Dandanthemailman

Do you have to have a subscription to Apple Music in order to change the download quality?

I believe I have an iPhone 8, and I am not able to find it anywhere in my Apple Music app or settings, where I can change the quality of a music download.

While, I am not a subscriber to Apple Music, I do have music That I have purchased from iTunes. I have Downloaded it on my phone that I have been trying to play or use for my alarm clock in the morning. I just recently googled the subject because it was not playing the song that I selected.

Feb 15, 2025 2:00 AM in response to JB_ATX82

Hi!! Sorry to be a bother, but I’ve tried these solutions, but nothing is working. I am on the updated iPadOS18.3.1, and if anyone else is having the same problem on the same version, please tell me!! I would love to know if I’m not the only one and I’m not just doing it wrong. Thank you for reading!! ( also, yes i followed all the instructions and tried it MULTIPLE times, this is also a BRAND NEW iPad with tons of storage)

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Alarm Clock is not playing downloaded songs from Apple Music

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