Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro black screen only working with HDMI

Hello my MacBook Pro black screen but when I connect it to the TV by HDMI working on TV only but my Laptop display is black. Can anyone help me for that please?

Posted on Jun 23, 2021 6:04 PM

Reply
Question marked as Best reply

Posted on Jun 23, 2021 6:46 PM

If the external display works, but the laptop's built-in display is bad, then you will most likely need to replace the laptop's built-in Display. There is a slim chance there could be a loose internal video cable or a bad Logic Board backlight power circuit depending on the exact model of Apple laptop. Have Apple or an Apple Authorized Service Provider examine the laptop to provide you with a repair estimate.


See if your laptop qualifies for this free Apple backlight repair program:

https://support.apple.com/13-inch-macbook-pro-display-backlight-service


FYI, here is the current list of the publicly acknowledged free repair programs for various Apple products (some products have multiple programs):

https://support.apple.com/service-programs

1 reply
Question marked as Best reply

Jun 23, 2021 6:46 PM in response to Hamed-78

If the external display works, but the laptop's built-in display is bad, then you will most likely need to replace the laptop's built-in Display. There is a slim chance there could be a loose internal video cable or a bad Logic Board backlight power circuit depending on the exact model of Apple laptop. Have Apple or an Apple Authorized Service Provider examine the laptop to provide you with a repair estimate.


See if your laptop qualifies for this free Apple backlight repair program:

https://support.apple.com/13-inch-macbook-pro-display-backlight-service


FYI, here is the current list of the publicly acknowledged free repair programs for various Apple products (some products have multiple programs):

https://support.apple.com/service-programs

MacBook Pro black screen only working with HDMI

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.