You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Screen is frozen and mouse moves but has no effect on the windows.

Screen on my desk top seems frozen and tho the mouse can move about the screen the mouse can not move the windows that are piling up on the computer screen?help!

iMac 27″, macOS 10.12

Posted on Jun 23, 2021 10:14 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 23, 2021 10:20 PM

Hi john-yoko,


Welcome to Apple Support Communities.


If you restart, or force restart the Mac, does the issue go away?


-Jack

1 reply

Screen is frozen and mouse moves but has no effect on the windows.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.