Can’t get my Wallet card to show up for Apple Pay!

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Can’t get my Wallet card to show up for Apple Pay!

So I’m having an issue that I can’t figure out. I have posted photos below to show you guys what I’m talking about... My Wallet shows my credit card in there and all the correct info, but when I go to my Settings > iCloud > Payments & Shipping screen I don’t see any Apple Pay options on there. And when I go to Add Payment, it doesn’t show anything in my Apple Wallet to add...

Now a few days ago I deleted my Apple Pay option off my iCloud > Payments & Shipping screen in error and haven’t found a way to add it back. I figured adding a card to my Wallet would have added that option back into that Payments screen... Anyone have any clue as to what I can do? I’m using iPhone-X on iOS-14.1

Thanks!

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iPhone X, iOS 14

Posted on Jun 24, 2021 6:39 PM

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Answer 1

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David69FL Author

Level 1

10 points

Jun 25, 2021 5:37 PM in response to Lindsay_B.

So you can see in my photos that the issuing card agency is Wells Fargo and they are in the USA. My iTunes is also for the USA store. My card is a Visa platinum card that is accepted for Apple Pay and was actually sent into my Apple Wallet directly from the Wells Fargo App. So this card should be showing up for my Apple Pay option.

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Answer 2

Lindsay_B.

Community Specialist

Jun 25, 2021 5:01 PM in response to David69FL

Hi, David,

Thanks for visiting the Apple Support Communities. After reviewing your post, we understand you inadvertently removed Apple Pay as an option from your Apple ID payment methods, and are unable to add it back. We would be happy to help!

Judging from the message your screenshots show, you currently do not have an Apple Pay compatible card in your Wallet. Given that, the first thing we would recommend is to confirm the card you have was issued by a bank listed here: Apple Pay participating banks in Canada, Latin America, and the United States - Apple Support. In addition, your iTunes Store region must be set to the same country/region your card was issued in. For example: If your bank card was issued by a United States bank, you must be using the United States iTunes and App Stores.

Once you've confirmed your card is compatible, follow Set up Apple Pay - Apple Support to get Apple Pay set up again.

Best!

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Answer 3

Lindsay_B.

Community Specialist

Jun 25, 2021 6:04 PM in response to David69FL

Thanks for confirming all of that information, David!

Next, go through the steps in Manage the cards that you use with Apple Pay - Apple Support to see if they can assist in adding your card back.

If not, you'll need to speak with Apple Support directly to get additional assistance. You can do that here: Get Support.

Have a good weekend!

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Can’t get my Wallet card to show up for Apple Pay!

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