Message app freezing

My iphone 6 plus messages app keeps getting stuck of freezing. im on software V: 12.5.3.

When i go into my messages app i cant always scroll, and when i can and mark my messages as read, and go out, they are all unread again. My box is not full as i have it set to keep for 30 days. how can i fix this problem?

iPhone 6 Plus, iOS 12

Posted on Jun 25, 2021 12:50 AM

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1 reply

Jun 25, 2021 7:34 PM in response to J_IP6plus

Hello and welcome to Apple Support Communities J_IP6plus,


We see that you are having an issue with the Message app on your iPhone. We know that it is important to have your apps working properly, and we’d be happy to help.


Take a look at the troubleshooting steps in the article below that can help with what you’ve been experiencing.


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open 


If the issue remains, you'll want to reach out to Apple Support.


Get Support


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Message app freezing

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