Mistake -42800

Why do I get this error when listening to some songs, ios 14.6

iPhone 7, iOS 14

Posted on Jun 27, 2021 6:21 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Jun 28, 2021 8:27 AM

Hey there DanielVenevsky,


Thanks for reaching out to Apple Support Communities. We understand you’re getting an error when listening to songs in Apple Music. We’ll be happy to help.


To verify, what is the full message that you’re seeing? If you could translate that for us, it could help find a resolution to this.


You also mention this happens to some songs. Do you notice this happens at certain locations or certain times of the day? 


See if the following steps have any impact on this:


Update your iPhone, iPad, or iPod touch

Restart your iPhone


Take care.

1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply

Jun 28, 2021 8:27 AM in response to DanielVenevsky

Hey there DanielVenevsky,


Thanks for reaching out to Apple Support Communities. We understand you’re getting an error when listening to songs in Apple Music. We’ll be happy to help.


To verify, what is the full message that you’re seeing? If you could translate that for us, it could help find a resolution to this.


You also mention this happens to some songs. Do you notice this happens at certain locations or certain times of the day? 


See if the following steps have any impact on this:


Update your iPhone, iPad, or iPod touch

Restart your iPhone


Take care.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mistake -42800

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.