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Mistake -42800

Why do I get this error when listening to some songs, ios 14.6

iPhone 7, iOS 14

Posted on Jun 27, 2021 6:21 AM

Reply
Question marked as Best reply

Posted on Jun 28, 2021 8:27 AM

Hey there DanielVenevsky,


Thanks for reaching out to Apple Support Communities. We understand you’re getting an error when listening to songs in Apple Music. We’ll be happy to help.


To verify, what is the full message that you’re seeing? If you could translate that for us, it could help find a resolution to this.


You also mention this happens to some songs. Do you notice this happens at certain locations or certain times of the day? 


See if the following steps have any impact on this:


Update your iPhone, iPad, or iPod touch

Restart your iPhone


Take care.

1 reply
Question marked as Best reply

Jun 28, 2021 8:27 AM in response to DanielVenevsky

Hey there DanielVenevsky,


Thanks for reaching out to Apple Support Communities. We understand you’re getting an error when listening to songs in Apple Music. We’ll be happy to help.


To verify, what is the full message that you’re seeing? If you could translate that for us, it could help find a resolution to this.


You also mention this happens to some songs. Do you notice this happens at certain locations or certain times of the day? 


See if the following steps have any impact on this:


Update your iPhone, iPad, or iPod touch

Restart your iPhone


Take care.

Mistake -42800

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