You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mistake -42800

Why do I get this error when listening to some songs, ios 14.6

iPhone 7, iOS 14

Posted on Jun 27, 2021 6:21 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 28, 2021 8:27 AM

Hey there DanielVenevsky,


Thanks for reaching out to Apple Support Communities. We understand you’re getting an error when listening to songs in Apple Music. We’ll be happy to help.


To verify, what is the full message that you’re seeing? If you could translate that for us, it could help find a resolution to this.


You also mention this happens to some songs. Do you notice this happens at certain locations or certain times of the day? 


See if the following steps have any impact on this:


Update your iPhone, iPad, or iPod touch

Restart your iPhone


Take care.

1 reply
Question marked as Top-ranking reply

Jun 28, 2021 8:27 AM in response to DanielVenevsky

Hey there DanielVenevsky,


Thanks for reaching out to Apple Support Communities. We understand you’re getting an error when listening to songs in Apple Music. We’ll be happy to help.


To verify, what is the full message that you’re seeing? If you could translate that for us, it could help find a resolution to this.


You also mention this happens to some songs. Do you notice this happens at certain locations or certain times of the day? 


See if the following steps have any impact on this:


Update your iPhone, iPad, or iPod touch

Restart your iPhone


Take care.

Mistake -42800

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.