I can see new mail on my Mac and on webmail. No new mail was downloaded to my iphone since yesterday. I turned off and on my iphone but nothing seems to help. No new app was installed, nothing was changed. Any suggestions for what should I do? Thanks
iPhone 8, iOS 14
Hello Suzy2014,
Welcome to Apple Support Communities. It sounds like you're having trouble with Mail. We are happy to share information that may help.
Take a look at the steps in this article, and give those a try: If you can't receive email on your iPhone, iPad, or iPod touch.
Take care.
Upss. My bad! I read it wrong. Sorry.
If your account is set as IMAP, try to remove the account, then reboot iPhone and add it back.
Suzy2014 wrote:
I can see new mail on my Mac and on webmail.
That would mean the issue is with you account since you don’t see any new email through webmail. Most common reason is no more free space on an account.
If that’s not the case, then contact you Email Provider for help.
Thanks for the replies.
As I mentioned, I DO see my new email in webmail and on my iMac, so this probably has nothing to do with my account. If the emails are in webmail and iMac, doesn't that mean that the problem is not on the email provider's side?
I will check the link sent by Melissa.
Mail stopped downloading to my iphone 8
