Keyboard not connected to my laptop??

AmethystRain wrote:

i was on my computer and for no apparent reason, the cursor froze. Eventually I managed to restart the computer, but when it restarted I got a message called Bluetooth Keyboard Setup, and it says there isn’t a keyboard connected.

Ugh. I was never trying to set up a bluetooth keyboard, and have never used one. (Why would I on a laptop??) If I could move my cursor I might be able to get into Settings and straighten this out, but my cursor is still frozen. Can’t force quit cuz it thinks my keyboard isn’t connected! I don’t have any old keyboards from back in the day when I had a desktop laying around.

Any suggestions on how to make my laptop keyboard work again? TIA

On an Intel Mac you can —

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

if no resolve Try resetting the SMC https://support.apple.com/en-us/HT201295

You can always force quit the Mac by holding the power button/TouchID for ~6-10 secs

Log out, sleep, wake, restart, or shut down your Mac - Apple ...

Hey, did you ever get this problem fixed? I've been trying to contact multiple other users here with the same problem from the same time frame. My solution was to enter recovery explained at the bottom of the following link: https://discussions.apple.com/thread/252950157